Guest Services Coordinator
7 days ago
About SERVICE HERO CONSULTING LLC:
We are a premier hospitality service provider, renowned for our commitment to excellence and guest satisfaction.
Position Overview:
As a Concierge/Guest Service Agent, you will be the initial point of contact for guests arriving at our establishment. Your role is crucial in establishing a warm and inviting atmosphere, ensuring that every guest feels valued and welcomed.
Key Responsibilities:
- Serve as the primary liaison for guests upon their arrival
- Create a lasting and positive first impression
- Deliver outstanding customer service throughout guests' stays
- Assist with parking and retrieving guest vehicles
- Manage luggage storage and provide assistance with transporting bags to rooms
- Offer accurate and helpful local insights to enhance guests' experiences
Qualifications:
- Excellent communication and interpersonal abilities
- A broad knowledge of local attractions or the eagerness to learn
- Valid driver's license
- Strong customer service skills with a friendly and energetic personality
Please note that this position does not accept inquiries from recruitment agencies.
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