Guest Relations Specialist
1 week ago
About SERVICE HERO CONSULTING LLC:
We are a premier service provider known for our commitment to excellence and customer satisfaction.
Position Overview:
As a Concierge/Guest Service Agent, you will be the welcoming face of our establishment, ensuring that every guest feels valued and appreciated from the moment they arrive.
Key Responsibilities:
- Serve as the initial point of contact for guests upon arrival
- Create a warm and inviting atmosphere to leave a lasting first impression
- Deliver outstanding service throughout the guests' stay
- Assist with parking and retrieving guest vehicles
- Manage luggage storage and assist guests with their belongings
- Provide accurate and insightful local information to enhance the guest experience
Qualifications:
- Excellent communication and interpersonal abilities
- A broad knowledge of the local area or a willingness to learn
- Valid driver's license
- Strong customer service skills with a friendly and energetic attitude
Please note that we do not accept unsolicited inquiries from recruitment agencies.
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