Guest Services Specialist
1 week ago
About SERVICE HERO CONSULTING LLC:
We are dedicated to providing exceptional service and creating memorable experiences for our guests.
Position Overview:
As a Concierge/Guest Service Agent, you will play a crucial role in ensuring that every guest feels welcomed and valued. Your primary responsibility will be to create a positive first impression and to maintain high standards of customer service throughout their stay.
Key Responsibilities:
1. Serve as the initial point of contact for guests arriving at the property.
2. Create a warm and inviting atmosphere that enhances the guest experience.
3. Deliver outstanding customer service to all guests during their visit.
4. Assist with parking and retrieving guest vehicles.
5. Manage luggage storage and provide assistance with bags to guest rooms.
6. Offer accurate and helpful local information to guests in a friendly manner.
Qualifications:
- Excellent communication and interpersonal skills.
- A broad knowledge of the local area or the willingness to learn quickly.
- A valid Open driver's license.
- Strong customer service skills with a friendly and energetic personality.
Note:
This position does not accept inquiries from recruitment agencies. Please refrain from contacting regarding this job listing.
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