Application Support Team Lead

4 weeks ago

Melbourne, Victoria, Australia Talent International Full time

The opportunity

Our client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.

  • Hourly rate up to $74.87 plus super per hour
  • Narre Warren location with hybrid work from home

The role

As the Applications Support Team Lead, your responsibilities will include:

  • Driving and delivering Application Support initiatives that meet IT architecture objectives and maintain service uptime for business-critical systems
  • Ensuring the stability, availability, and performance of critical software applications by monitoring, troubleshooting, and resolving incidents and problems
  • Leading and collaborating with technical support staff to provide end-to-end support of enterprise applications
  • Maintaining and meeting service-level agreements (SLAs) and key performance indicators (KPIs) for application support
  • Developing monthly reports on incidents and requests, tracking Application Support performance, analysing trends, and making data-driven decisions
  • Capturing and problem-solving issues and queries, working in collaboration with subject matter experts and key stakeholders to resolve and/or escalate to Engineering as required
  • Coordinating system maintenance and monitoring across a diverse range of applications and business systems
  • Monitoring and managing operational budget and resources for Application Support team
  • Leading the development, testing, and implementation of changes to systems, including changes arising from software patches or business improvement processes
  • Ensuring suitable systems development and testing processes are in place for effective management of software packaging and releases
  • Managing internal and external stakeholders, and multiple vendors to ensure business applications meet stakeholder expectations

About you

To be successful in this role, you will need:

  • Strong leadership skills and proven experience in a similar role, leading SAAS applications and software teams
  • Support experience with ERP, Records Management, and CRM systems based on one or more platforms such as TechnologyOne Ci/CiA/SaaS (ECM), Dynamics 365, Oracle, or SAP
  • TechnologyOne ERP system (either Ci/CiA on-premise or SaaS) experience would make you a stand-out candidate
  • Expertise in Microsoft Cloud platform including but not limited to MS Azure Portal, Azure Cost centre, MS Power Automate, API Management, MS Office365 Administration
  • Strong focus on implementing Application Security measures as part of deployment and BAU
  • Availability to work onsite as required – minimum 2 days per week

Please note that if successful, you will need to undergo a police check, and hold a valid employee grade Working With Childrens Check (WWCC).

  • Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    The opportunityOur client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.Project duration: end of August 2025Hourly rate: up to $74.87 plus super per hourNarre Warren location with hybrid work from homeThe...

  • Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    The opportunityOur client is a government organisation seeking an Applications Support Team Lead with strong TechnologyOne experience and knowledge to join a critical TechOne/OneCouncil cloud migration/implementation project.Project duration: end of August 2025 Hourly rate: up to $74.87 plus super per hour Hybrid work arrangement: Narre Warren location with...

  • Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking an experienced Application Support Team Lead to join a Local Government organisation in South-East Melbourne.The successful candidate will be responsible for leading the IT Application Support Team and coordinating routine and ad-hoc testing and maintenance of application architecture.Key Responsibilities:Drive a team to an...

  • Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking an experienced Application Support Team Lead to join a Local Government organisation in South-East Melbourne.The successful candidate will be responsible for leading the IT Application Support Team and coordinating routine and ad-hoc testing and maintenance of application architecture.Key Responsibilities:Drive a team to an...

  • Retail Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Emeis Cosmetics Pty Ltd Full time

    Retail Application Support Team LeadWe are seeking a highly skilled and experienced Retail Application Support Team Lead to join our team for 18 months. As a key member of our IT team, you will be responsible for leading the Retail Application Support Team and defining and implementing administration and support frameworks for critical retail systems and...

  • Senior Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking an experienced Application Support Team Leader to lead the IT Application Support Team and coordinate routine and ad-hoc testing and maintenance of application architecture.The ideal candidate will have a strong background in leading teams, technical expertise, and experience in SAAS support leadership.Key...

  • Senior Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking an experienced Application Support Team Leader to lead the IT Application Support Team and coordinate routine and ad-hoc testing and maintenance of application architecture.The ideal candidate will have a strong background in IT and experience in leading teams to deliver operational enhancements.Key Responsibilities:Drive a...

  • Business Restructuring Team Lead

    5 days ago

    Melbourne, Victoria, Australia Lead Group Full time

    About the RoleLead Group is seeking an experienced Business Restructuring Team Lead to join our team in Melbourne. This is a unique opportunity to have a significant impact on the business and make a real difference in the lives of our clients.Job DescriptionThe successful candidate will be responsible for managing complex restructuring processes, overseeing...

  • Application Support Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Davidson Full time

    Job Title: Application Support Team Lead - TechnologyOne ExpertWe are seeking an experienced Application Support Team Lead with hands-on expertise in TechnologyOne to oversee a small support team and ensure the effective operation, maintenance, and improvement of critical business applications.Key Responsibilities:Lead and manage the day-to-day operations of...

  • Application Support Team Lead

    3 days ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking an experienced Application Support Team Leader for a 10-month temporary contract within a Local Government organisation based in South-East Melbourne.Immediate start South-East Melbourne location (currently WFH with flexible work arrangements) 10-month contract $78 per hour + super The successful candidate will lead the IT...

  • Lead Application Support Engineer

    4 weeks ago

    Melbourne, Victoria, Australia SS&C Technologies Holdings Full time

    Job DescriptionRole SummaryThe Lead Application Support Engineer will provide technical leadership and support to a team of application support engineers, ensuring seamless operation of our services for all SS&C Australia Managed Service Platform (MSP) customers. They will work with the Application Support Manager in implementing, delivering, evolving, and...

  • Lead Application Support Engineer

    2 weeks ago

    Melbourne, Victoria, Australia SS&C Bluedoor Pty Limited Full time

    Job DescriptionThe role of Lead Application Support Engineer at SS&C Bluedoor Pty Limited is designed to provide technical leadership and support to a team of application support engineers, ensuring seamless operation of our services for all customers. This position works closely with the Application Support Manager in implementing, delivering, evolving, and...

  • Lead Application Support Engineer

    4 weeks ago

    Melbourne, Victoria, Australia SS&C Bluedoor Pty Limited Full time

    SS&C Bluedoor Pty Limited is a global provider of investment and financial services and software for the financial services and healthcare industries. The company is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest...

  • Retail Application Support Team Lead

    3 weeks ago

    Melbourne, Victoria, Australia Emeis Cosmetics Pty Ltd Full time

    Aesop, a global retail organisation, is seeking a skilled and dynamic Retail Application Support Team Lead to join our team for 18-months.This role requires strong leadership, technical expertise, and excellent communication skills to lead the Retail Application Support Team and ensure comprehensive application support for Aesop's retail systems.You will...

  • Cloud Application Developer

    2 weeks ago

    Melbourne, Victoria, Australia Team Global Express Full time

    Job Summary:We are seeking a skilled Cloud Application Developer to join our team at Team Global Express. The ideal candidate will have experience in designing and implementing microservices architecture using ASP.NET Core.Key Responsibilities:Design and Implement Microservices Architecture: Develop a cloud-based application using ASP.NET Core for a leading...

  • Technical Application Support Team Lead Opportunity in Melbourne

    4 days ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People is seeking a highly experienced Application Support Team Leader to join a Local Government organisation in South-East Melbourne on a 10-month temporary contract.About the RoleThe successful candidate will lead the IT Application Support Team, coordinating routine and ad-hoc testing and maintenance of application architecture. Key...

  • Application Support Team Lead for Local Government Contract

    1 week ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People Job OpportunityThis role is a 10-month temporary contract with a Local Government organisation based in South-East Melbourne. The estimated salary for this position is $78,000 per annum.Job DescriptionThe Application Support Team Leader will lead the IT Application Support Team and coordinate routine and ad-hoc testing and maintenance of...

  • Senior Applications Lead

    2 weeks ago

    Melbourne, Victoria, Australia M&T Resources Full time

    About the RoleThis is a key leadership position for our client in the south-eastern suburbs of Melbourne, where you will lead and drive the deployment and operation of various enterprise core systems, line of business applications, Information Management, and Integration platforms.ResponsibilitiesReporting into the Head of IT Engineering and support, you...

  • Business Restructuring Lead

    4 days ago

    Melbourne, Victoria, Australia Lead Group Full time

    Lead Group: Restructuring Senior ManagerWe are seeking a highly skilled Restructuring Senior Manager to join our team at Lead Group in Melbourne.This role offers the opportunity to have a significant impact on the business, working closely with our clients to develop and deliver restructuring and insolvency strategies.You will be responsible for overseeing...

  • Technical Applications Lead

    6 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    Job Title: Technical Applications LeadWe are seeking a highly skilled and experienced Technical Applications Lead to join our team at Hudson Australia. The successful candidate will lead and drive the deployment and operation of various enterprise core systems, line of business applications, Information Management, and Integration platforms.The position...