Drive Customer Engagement Opportunities

1 week ago

Sydney, New South Wales, Australia beBeeCustomerActivation Full time $125,000

Job Overview:

We are seeking a highly skilled and experienced Customer Activation Executive to join our team. The ideal candidate will have a strong background in trade marketing and customer activation, with excellent communication and project management skills.

Key Responsibilities:

  • Develop and manage activation calendars to drive customer engagement
  • Lead the development of customer activation briefs, working closely with internal stakeholders
  • Utilize trade promotional management systems to build accurate and aligned future activations plans
  • Coordinate cycle meeting planning agendas, presentations, venue management, and event support
  • Manage POS playbooks and lead times, costs, and quotes with vendors to deliver solutions for field teams
  • Lead the end-to-end development of shopper journeys through trade marketing solutions, leveraging key brand ID toolkits and visuals
  • Track program performance and contribute to continuous improvement

Requirements:

  • Minimum 5 years' experience in a similar role within a blue-chip FMCG or pharmaceutical company
  • Experience within health and wellbeing, OTC pharmacy, or alcohol industry is desirable
  • Demonstrated experience in trade marketing briefing and KPI evaluation
  • Expertise in POS production, including printing
  • Excellent written and spoken communication skills, with the ability to influence and build rapport across all departments
  • Experience writing customer sell-in documents
  • Event coordination
  • AI literacy
  • Advanced Excel
  • Excellent organisational and time management skills
  • Confidence, commercial acumen, and ability to manage ambiguity

Benefits:

  • Mentorship by a highly experienced and inspiring manager
  • Flexible working arrangements, including two days of remote work per week
  • Friendly and supportive team environment where your contribution is valued
  • Learning and development based culture

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