NetSuite Cloud Operations Specialist
4 weeks ago
We're seeking a skilled Cloud Operations Specialist to join our team at Oracle. As a key member of our Cloud Operations team, you'll play a critical role in ensuring the smooth operation of our cloud-based services.
Key Responsibilities:
- Own internal communication regarding critical issues in production environments
- Use our toolset to summarize, understand, call out, and learn from issues
- Conduct timely meetings and audits on events impacting our internal teams
- Identify areas for improvement in processes, procedures, monitoring, etc. among operational teams
- Work closely with engineers building the product to mitigate future or recurring issues
- Manage projects addressing moves to new technologies and report on progress
- Maintain and add to team documentation
Requirements:
- Excellent written and verbal communication, conflict resolution, and meeting management
- Excellent troubleshooting skills
- Motivation to work quickly and accurately under pressure
- Data analysis experience with Excel, SQL, Python, ELK/Kibana, and/or Splunk
- Experience with databases, and/or Cloud Computing/OCI
Our team is global with members in USA; Czech Republic; Mexico; and Australia. We're a close-knit and collaborative group, and we're looking for someone who can bring a unique skillset to the table.
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