NetSuite Cloud Operations Specialist

4 weeks ago


North Ryde, New South Wales, Australia Oracle Full time

We're seeking a skilled Cloud Operations Specialist to join our team at Oracle. As a key member of our Cloud Operations team, you'll play a critical role in ensuring the smooth operation of our cloud-based services.

Key Responsibilities:

  • Own internal communication regarding critical issues in production environments
  • Use our toolset to summarize, understand, call out, and learn from issues
  • Conduct timely meetings and audits on events impacting our internal teams
  • Identify areas for improvement in processes, procedures, monitoring, etc. among operational teams
  • Work closely with engineers building the product to mitigate future or recurring issues
  • Manage projects addressing moves to new technologies and report on progress
  • Maintain and add to team documentation

Requirements:

  • Excellent written and verbal communication, conflict resolution, and meeting management
  • Excellent troubleshooting skills
  • Motivation to work quickly and accurately under pressure
  • Data analysis experience with Excel, SQL, Python, ELK/Kibana, and/or Splunk
  • Experience with databases, and/or Cloud Computing/OCI

Our team is global with members in USA; Czech Republic; Mexico; and Australia. We're a close-knit and collaborative group, and we're looking for someone who can bring a unique skillset to the table.



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