Retail Operations Specialist

4 weeks ago

Brisbane, Queensland, Australia Michael Hill Full time

The Retail Operations Specialist will support Michael Hill's Retail Operations Team by reviewing data, making recommendations, and facilitating the delivery of key business improvements.

Reporting to the Retail Operations Manager and be based in our Global Support Centre in Cannon Hill, the Retail Operations Specialistwill play an integral role in improving the experience of our in-store teams by improving business function through data analysis, as well as provide prompt and efficient responses to enquiries. The successful candidate will have a real passion for Michael Hill operations, an in-depth knowledge in our systems and ideally have in store experience.

Your Primary responsibilities will be to:

  • Respond to and resolve/escalate queries via phone or email
  • Provide excellent customer experiences when handling enquiries while demonstrating our value of care
  • Demonstrate analysis of business issues to identify root causes and solutions
  • Present and communicate insights in relevant ways to internal and external stakeholders
  • Assist the broader team with general administrative duties as well as operational projects

The successful applicant will have:

  • An understanding of the daily operations of Michael Hill retail stores
  • Strong communication skills, positive can do attitude
  • Experience working with RHQ & Microsoft Dynamics 365
  • Excellent attention to detail and desire to follow through with processes
  • Ability to manage multiple tasks and problem solve
  • Open communication and adaptability to change
  • The ability to establish effective team working relationships and maintain professional external relationships

This is a rare opportunity to join the fast paced and exciting Retail Operations team whilst making a real difference to the retail environment, the business, and its' operations.

#J-18808-Ljbffr

  • Retail Operations Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCommunity Full time $90,000 - $120,000

    Job Title: Retail Manager TrainerAbout the OpportunityThis is a unique chance to combine professional growth with community impact through delivering training and supporting retail operations.Deliver high-quality training to Store, Duty, and Relief Managers across the Northern Territory and Far North Queensland.Support retail operations and fill in for...

  • Retail Operations Executive

    16 hours ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,500

    Retail Store Leadership OpportunityJob Overview:We are seeking an experienced and dynamic Retail Store Manager to lead and elevate our retail operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a fast-paced environment.The ideal candidate will be responsible for overseeing the entire customer journey, from initial...

  • Qld & Nsw Retail Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Civeo Full time

    Civeo is seeking a dynamic and experiencedmulti-site Retail Operations Managerto lead and support retail operations across our village locations in Queensland's Bowen Basin and in NSW.In this pivotal role of QLD & NSW Retail Operations Manager, the key focus is on consistent retail standards, driving revenue, and enhancing customer satisfaction across the...

  • Beauty Retail Operations Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeOperations Full time

    We are looking for an operations specialist to join our store on a 35hr PPT basis.This role is perfect for someone who enjoys working with stock and delivering exceptional customer service experiences.The ideal candidate will have sound knowledge of brand and product offering, as well as excellent communication skills.As an operations specialist, you will be...

  • QLD & NSW Retail Operations Manager

    3 weeks ago

    Brisbane, Queensland, Australia Civeo Full time

    Civeo is seeking a dynamic and experiencedmulti-site Retail Operations Managerto lead and support retail operations across our village locations in Queensland's Bowen Basin and in NSW. In this pivotal role of QLD & NSW Retail Operations Manager, the key focus is on consistent retail standards, driving revenue, and enhancing customer satisfaction across the...

  • QLD & NSW Retail Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Civeo Full time

    Civeo is seeking a dynamic and experiencedmulti-site Retail Operations Managerto lead and support retail operations across our village locations in Queensland's Bowen Basin and in NSW. In this pivotal role of QLD & NSW Retail Operations Manager, the key focus is on consistent retail standards, driving revenue, and enhancing customer satisfaction across the...

  • Qld & Nsw Retail Operations Manager

    1 day ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Civeo is seeking a dynamic and experiencedmulti-site Retail Operations Managerto lead and support retail operations across our village locations in Queensland's Bowen Basin and in NSW.In this pivotal role of QLD & NSW Retail Operations Manager , the key focus is on consistent retail standards, driving revenue, and enhancing customer satisfaction across the...

  • Operations Manager

    3 weeks ago

    Brisbane, Queensland, Australia Retail Food Group Full time

    Operations Manager - Firehouse Subs - RemoteAdd expected salary to your profile for insightsWe are seeking a highly experienced Operations Manager to launch and rapidly expand Firehouse Subs in Australia. We have a vision to become Australia's #1 sandwich choice with plans to open 160 stores over the next 10 years.Responsible for all restaurant operations...

  • Operations Manager

    3 weeks ago

    Brisbane, Queensland, Australia Retail Food Group Full time

    Operations Manager - Firehouse Subs - RemoteAdd expected salary to your profile for insightsWe are seeking a highly experienced Operations Manager to launch and rapidly expand Firehouse Subs in Australia. We have a vision to become Australia's #1 sandwich choice with plans to open 160 stores over the next 10 years.Responsible for all restaurant operations...

  • Relay and Retail Merchandising Specialist

    21 hours ago

    Brisbane, Queensland, Australia beBeeRetailer Full time $25,000 - $35,000

    Job Title:Relay and Retail Merchandising SpecialistAre you looking for a challenging role where you can utilize your organizational skills and attention to detail? As a Relay and Retail Merchandising Specialist, you will play a vital part in assisting with ongoing projects at Bunnings Warehouse. Working closely with team members, you will be responsible for...