Claims Resolution Specialist
1 month ago
At Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service, ensuring that our customers receive the best possible outcome.
Key Responsibilities:- Claims Portfolio Management: You'll be responsible for managing a portfolio of recoveries claims, where a TPI claim number has been provided and liability has been accepted.
- Recovery Maximisation: Your goal will be to maximise the recovery amount received on each claim, leveraging available tools and resources to optimise contact productivity with TPIs.
- Claims Triage and Coordination: You'll effectively manage and triage claims through coordination, communication, and prioritisation of activity between Recoveries, customers, TPIs, and service providers.
- Outbound Calls and Correspondence: You'll manage outbound calls to TPIs to chase recovery payments that are due and confirm liability and policy obligations, as well as manage inbound correspondence from TPIs on undisputed claims.
- Litigation and Commercial Impacts: You'll instigate litigation where appropriate, considering the broader commercial impacts and ensuring that our customers receive the best possible outcome.
What We Offer: As a Claims Consultant at Auto & General, you'll have the opportunity to work with a talented team, develop your skills, and contribute to delivering exceptional claims service to our customers.
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Claims Resolution Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Manage a...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a key member of our claims team, you'll be responsible for delivering exceptional claims service, ensuring timely and fair resolution of claims. Your expertise in claims negotiation and recovery will be instrumental in maximizing...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Determine proper policy coverage to conclude,...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Open Full timeRole OverviewWe are seeking a skilled Claims Resolution Specialist to join our Customer Operations team at Open. As a key member of our team, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and effective communication with customers throughout the process.Key ResponsibilitiesAdvocate for customers and...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Open Full timeClaims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and fair outcomes for our customers.Key Responsibilities:Advocate for customers and keep them informed throughout the claims process.Manage...
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Claims Resolution Specialist
1 week ago
North Lakes, Queensland, Australia Open Full timeClaims and Customer Solutions SpecialistWe are seeking a talented Claims and Customer Solutions Specialist to join our team at Open. In this exciting role, you will be the primary point of contact for customers, providing exceptional service and support throughout the claims process.Key Responsibilities:Manage customer claims from initiation to resolution,...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Develop and maintain in-depth knowledge of the claims process, ensuring seamless execution and optimal...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases. As a key member of our team, you'll be responsible for determining policy coverage, investigating claims, evaluating evidence, and negotiating settlements.Key Responsibilities:Deliver...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases.Key Responsibilities:Manage Liability Files: Oversee a portfolio of liability files, assessing and evaluating each case to determine the best course of action.Negotiate with Insurers:...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Open Full timeClaims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from start to finish, ensuring that our customers receive the best possible service and outcome.Key Responsibilities:Manage customer claims to fulfillment, ensuring that customers are updated...
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Claims Resolution Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeKey Responsibilities:To deliver exceptional customer experiences for at-fault third-party providers by providing personalized solutions and expert guidance.To ensure optimal recovery outcomes through proactive engagement with TP customers, securing critical information, and maximizing contact rates.To leverage negotiation and communication skills to drive...
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Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Claims Portfolio Management: Manage a portfolio of recoveries claims, where a TPI...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Consultant RoleWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, ensuring accurate policy coverage, and effectively investigating and negotiating assigned cases.Key Responsibilities:Provide superior claims service to...
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Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Consultant RoleWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, determining proper policy coverage, and investigating assigned cases.Key Responsibilities:Determine policy coverage and investigate assigned casesProvide superior...
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Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeClaims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Sound knowledge of the claims process, including the ability to determine proper policy coverage and...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Sound knowledge of the claims process, including policy coverage, investigation, evaluation, and...
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Claims Resolution Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We're seeking a Home Claims Consultant to join our team. As a Home Claims Consultant, you'll help customers with their home insurance claims, providing excellent service and managing the claims process from beginning to end.Key Responsibilities:Work with external experts to manage the claims process.Review reports and documents to make...
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Claims Resolution Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob SummaryWe're seeking an experienced Claims Consultant to join our team at Auto & General. In this role, you'll be responsible for delivering exceptional claims service, investigating and evaluating assigned cases, and maximising recovery amounts.Key ResponsibilitiesManage a portfolio of recoveries claims, triaging and prioritising activity between...
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Senior Claims Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Specialist to join our team at Auto & General. As a Senior Claims Specialist, you will play a critical role in managing a portfolio of complex, high-value claims for customers experiencing vulnerability and/or traumatic claim events.Key Responsibilities:End-to-end management of complex claims,...
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Claims Resolution Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeDelivering exceptional claims service, we assess policy coverage to determine the best course of action. Our team evaluates and negotiates assigned cases, ensuring a suitable outcome through effective negotiation.Manage a portfolio of liability files with attention to detail and sound judgment.Assess liability and recovery potential, applying Insurance...