Business Development Manager
5 days ago
We are seeking an experienced Business Development Manager to join our team in Adelaide, SA. As a key member of our sales team, you will play a crucial role in driving growth from our existing customer base through high levels of engagement and exceptional service.
This is a permanent full-time position, with the opportunity to work in a dynamic and fast-paced environment. Our ideal candidate will have a proven track record in sales and customer engagement, with strong communication and interpersonal skills.
About the Role- Manage and support our existing customer base via phone and email.
- Pitch and present creative solutions to grow sales to existing customers and encourage repeat purchasing and range extensions.
- Contact existing customers as new products or service offerings are introduced.
- Answer enquiries, provide quotations and process orders.
- Support our online customers to self-service or qualify them to be directed to the sales team.
- Manage the Sample room and arrange dispatch of samples as required.
- Provide back up to the Business Development Managers as required.
The successful candidate will be responsible for:
- Developing and implementing strategies to drive sales growth and customer engagement.
- Building strong relationships with existing customers to increase loyalty and retention.
- Identifying opportunities to upsell and cross-sell products and services.
- Providing excellent customer service and resolving any issues promptly.
- Working closely with the sales team to achieve sales targets and company objectives.
To be successful in this role, you will need:
- A minimum of 3 years' experience in sales and customer engagement, preferably in a similar industry.
- Proven track record of achieving sales targets and driving business growth.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to think creatively and outside the box.
- A high level of technical proficiency, with experience using sales software and CRM systems.
We offer a competitive salary package, including a base salary of $80,000 per annum, plus superannuation and other benefits. You will also have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional results.
In addition, we offer a range of employee benefits, including access to training and development programs, flexible working arrangements, and a comprehensive health and wellbeing program.
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