Housing Services Officer

1 week ago


Brisbane, Queensland, Australia Troocoo Full time

Troocoo
Troocoo Government is excited to collaborate with a prominent Queensland State Government Department to recruit several A03 Housing Officers. This position is located in the Northern Suburbs of Brisbane and is available for immediate commencement for suitable candidates.

Your New Role
As an A03 Housing Officer, your responsibilities will include:

  • Collaborating effectively to address customer needs, conducting interviews, making referrals to support service organizations, and evaluating new housing and bond loan applications as well as rental grants.
  • Overseeing tenancy agreements, managing allocations and vacancies, and coordinating with the community and other housing providers.
  • Performing home visits to properties, mediating tenancy disputes and complaints, and overseeing property maintenance and inspections.
  • Tracking and managing outstanding arrears, conducting rent assessments, processing pay deductions and refunds, and handling sundry debts and collections.
  • Utilizing Microsoft products and other IT systems proficiently to maintain precise customer and property records along with file notes.
  • Contributing to a workplace safety culture by ensuring adherence to all policies and practices related to Workplace Health and Safety.

Key Qualifications
To excel in this role, you will need:

  • A valid Class C driver's license.
  • Prior experience in a Housing Officer role or a similar capacity is highly regarded.
  • The ability to operate within a Housing Service Centre and in the field, including meeting customers in their residences.
  • A demonstrated capacity for flexibility and resilience in a professional environment.

What You Will Gain

  • An hourly rate of $48.12 plus superannuation.
  • A 3-month rolling contract with significant potential for extension.
  • The opportunity to be part of a team dedicated to assisting those in need within the community.

For immediate consideration for this role, please apply today.


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