Group Reservations Coordinator

5 months ago

Broadbeach, Australia SOFITEL Full time

**Company Description**
Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.
**Job Description** Your Opportunity**:

- Handle all aspects of group reservations from initial inquiry to booking confirmation, ensuring timely and accurate communication with clients.
- Coordinate with the sales and events teams to understand group requirements and tailor offerings to meet their needs.
- Collaborate with other hotel departments such as front desk, housekeeping, and F&B to ensure smooth execution of group stays.
- Maintain detailed records of group reservations, including room blocks, special requests, and billing information.
- Assist in resolving any issues or concerns related to group bookings, providing exceptional service to enhance guest satisfaction.
- Stay updated on hotel facilities, services, and promotions to effectively upsell and cross-sell to group clients.

**Qualifications** Skills and Experience**:

- Previous experience in hotel reservations, preferably in a luxury hospitality environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Proficiency in hotel reservation systems, property management systems and Microsoft Office suite.
- Ability to thrive in a fast-paced, team-oriented environment while maintaining a positive attitude.

**Additional Information** Benefits, Rewards, Motivations**:

- Complimentary meal on shift, discounted parking, and laundered workwear.
- Competitive salary and benefits
- Training and development programs for skill enhancement and career progression.
- Employee discounts on accommodation, dining, and lifestyle with Accor globally from day one.
- Personalized reward & recognition program.
- Supportive and inclusive work environment where your contributions are valued.

**Please note that full AU working rights are required for this role.**

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

  • Group Reservations Coordinator

    1 month ago

    Broadbeach, Australia SOFITEL Full time

    Job Title: Group Reservations CoordinatorAt Sofitel Gold Coast Broadbeach, we are seeking a highly skilled Group Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for handling all aspects of group reservations from initial inquiry to booking confirmation.Key Responsibilities:Coordinate with the sales...

  • Group Reservations Coordinator

    4 weeks ago

    Broadbeach, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Group Reservations Coordinator to join our team at Sofitel Gold Coast Broadbeach. As a key member of our reservations team, you will be responsible for handling group bookings, coordinating with sales and events teams, and maintaining accurate records of group reservations.Key...

  • Group Reservations Coordinator

    3 weeks ago

    Broadbeach, Australia SOFITEL Full time

    Job Title: Group Reservations CoordinatorAt Sofitel Gold Coast Broadbeach, we are seeking a highly skilled Group Reservations Coordinator to join our team. As a key member of our sales and events team, you will be responsible for handling all aspects of group reservations from initial inquiry to booking confirmation.Key Responsibilities:Coordinate with the...

  • Group Reservations Coordinator

    1 month ago

    Broadbeach, Australia SOFITEL Full time

    About the RoleWe are seeking a highly organized and detail-oriented Group Reservations Coordinator to join our team at Sofitel Gold Coast Broadbeach. As a key member of our reservations team, you will be responsible for handling all aspects of group reservations, from initial inquiry to booking confirmation.Key ResponsibilitiesCoordinate with the sales and...

  • Group Reservations Coordinator

    4 weeks ago

    Broadbeach, Australia SOFITEL Full time

    About the RoleSofitel Gold Coast Broadbeach is seeking a highly skilled Group Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for handling all aspects of group reservations from initial inquiry to booking confirmation.Key ResponsibilitiesCoordinate with the sales and events teams to understand...

  • Group Reservations Coordinator

    3 weeks ago

    Broadbeach, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Group Reservations Coordinator to join our team at Sofitel Gold Coast Broadbeach. As a key member of our reservations team, you will be responsible for handling all aspects of group reservations from initial inquiry to booking confirmation.Key ResponsibilitiesCoordinate with the sales and...

  • Group Reservations Coordinator

    1 month ago

    Broadbeach, Australia SOFITEL Full time

    **Company Description** Situated in the vibrant heart of Broadbeach and just 200 meters from pristine, patrolled beaches, Sofitel Gold Coast Broadbeach offers a premier five-star experience. This luxurious hotel features 296 elegantly designed rooms and suites, each showcasing stunning views of either the Pacific Ocean or the Hinterland. Guests can enjoy a...

  • Group Reservations Coordinator

    1 month ago

    Broadbeach, Australia SOFITEL Full time

    Job DescriptionA Career that lets your passion shine:Handle all aspects of group reservations from initial inquiry to booking confirmation, ensuring timely and accurate communication with clients.Coordinate with the sales and events teams to understand group requirements and tailor offerings to meet their needs.Collaborate with other hotel departments such...

  • Group Reservations Coordinator

    1 month ago

    Broadbeach, Australia SOFITEL Full time

    Company DescriptionSituated in the vibrant heart of Broadbeach and just 200 meters from pristine, patrolled beaches, Sofitel Gold Coast Broadbeach offers a premier five-star experience. This luxurious hotel features 296 elegantly designed rooms and suites, each showcasing stunning views of either the Pacific Ocean or the Hinterland. Guests can enjoy a range...

  • Group Reservations Coordinator

    3 weeks ago

    Broadbeach, Australia SOFITEL Full time

    About Sofitel Gold Coast BroadbeachSituated in the heart of Broadbeach, Sofitel Gold Coast Broadbeach offers a premier five-star experience. This luxurious hotel features elegantly designed rooms and suites, each showcasing stunning views of the Pacific Ocean or the Hinterland.Job DescriptionA Career that lets your passion shine:Handle all aspects of group...

  • Reservations Manager

    4 weeks ago

    Broadbeach, Australia Accor Full time

    Lead Reservations TeamAs a key member of our hotel team, you will be responsible for leading the reservations team and driving revenue growth through effective performance monitoring and measurement. Your exceptional customer service skills will ensure that guests receive a personalized experience, while your analytical abilities will help you identify...

  • Reservations Manager

    1 month ago

    Broadbeach, Australia Accor Full time

    Lead Reservations TeamAs a key member of our hotel team, you will be responsible for leading the reservations team and driving revenue growth through effective performance monitoring and measurement. Your exceptional customer service skills will ensure that guests receive a personalized experience, while your analytical abilities will help you identify...

  • Reservations Manager

    3 weeks ago

    Broadbeach, Australia Accor Full time

    About the Role:We are seeking a highly skilled Reservations Manager to join our team at Sofitel Gold Coast Broadbeach. As a key member of our Front Office team, you will be responsible for leading the reservations function, monitoring and measuring daily performance to maximise revenue opportunities while providing exceptional service to guests via telephone...

  • Reservations Manager

    2 months ago

    Broadbeach, Australia Accor Full time

    Lead the Reservations Team at Sofitel Gold Coast BroadbeachAs a key member of our hotel community, you will be responsible for leading the reservations team and driving revenue growth through exceptional service and strategic planning.Key Responsibilities:Monitor and measure daily performance to maximise revenue opportunitiesCreate and manage reservations...

  • Reservations Manager

    2 weeks ago

    Broadbeach, Australia Accor Full time

    Reservations Manager Job DescriptionSofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.Key Responsibilities:Lead the reservations team, monitoring and measuring daily performance to maximise revenue...

  • Reservations Manager

    4 months ago

    Broadbeach, Australia Accor Full time

    Company Description Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets. Job Description Belong in a place where you can be...

  • Reservations Team Lead

    1 week ago

    Broadbeach, Australia Accor Full time

    Main ResponsibilitiesAs our Reservations Manager, you will be responsible for leading the reservations team and maximizing revenue opportunities while delivering exceptional guest service via telephone and email.Key TasksManage reservations via our hotel systems, ensuring accurate booking rates, dates, and details.Work closely with the Front Office team to...

  • Reservations Team Lead

    7 days ago

    Broadbeach, Australia Accor Full time

    Lead the Reservations TeamAs a key member of our reservations team, you will be responsible for monitoring and measuring daily performance to maximize revenue opportunities while providing exceptional service to guests via telephone and email.Key Responsibilities:Lead the reservations team to ensure accurate booking rates, dates, and booking details.Work...

  • My Cruises Product and Group Inventory Manager

    5 months ago

    Broadbeach, Australia Ignite Full time

    **Job no**: 520891 **Brand**: Ignite **Work type**: Full time, Hybrid **Location**: Queensland **Categories**: Wholesale & Product Are you a lover of all things travel, with exceptional sales and customer service skills to boot? If this sounds like you, you may just be the perfect fit for the My Cruises team - we’re always looking for new Cruise...

  • Marketing Coordinator

    3 weeks ago

    Broadbeach, Australia Ignite Travel Full time

    Marketing Coordinator RoleIgnite Travel Group is seeking a skilled Marketing Coordinator to join our vibrant Marketing Team. As a Marketing Coordinator, you will be responsible for executing national print advertising and promotional activities, preparing promotional campaign activity, and supporting the Marketing Manager.Key Responsibilities:Executing...