Guest Service Representative
3 weeks ago
We are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:- Manage administrative tasks and data entry for guest relations
- Prepare resources for group arrivals and VIP member arrivals
- Handle guest communications, including internal and external phone calls
- Provide guest services, including check-in and check-out
- A passion for delivering outstanding customer service and creating memorable experiences
- Previous experience with data entry, managing bookings, and forward planning for group arrivals is desirable
- Previous experience using Excel is desirable
- Strong attention to detail and ability to follow procedures
- Confidence in handling cash and credit transactions
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- A dynamic and inclusive work environment
- Opportunities for career growth and development
- Competitive salary and benefits package
- Access to on-site car parking and employee assistance program
- Global discounts on hotel accommodation and food and beverage
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Guest Service Representative
2 days ago
Albert Park, South Australia Accor Full timeJob Title: Guest Service RepresentativeJob Summary: We are seeking a Guest Service Representative to join our team at Accor. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage administrative tasks related to...
-
Guest Service Representative
3 weeks ago
Albert Park, South Australia Accor Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage administrative tasks related to...
-
Guest Service Representative
2 weeks ago
Albert Park, South Australia Accor Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage administrative tasks...
-
Guest Service Representative
3 weeks ago
Albert Park, South Australia Accor Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Manage administrative tasks and data entry...
-
Guest Service Representative
2 weeks ago
Albert Park, South Australia Accor Full timeUnlock Your Potential with AccorJoin our dynamic team at Accor, where we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in ensuring our guests feel welcome and valued.About the RoleWe're seeking a highly organized and customer-focused individual to join our team. Your primary responsibilities...
-
Customer Service Representative
6 days ago
Albert Park, South Australia Accor Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Accor. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesManage administrative tasks and data entry for guest...
-
Customer Service Representative
5 days ago
Albert Park, South Australia Accor Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Accor. As a Guest Relations Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesManage administrative tasks and data entry for guest...
-
Customer Service Representative
5 days ago
Albert Park, South Australia Accor Full timeJob Title: Guest Service AgentJob Summary:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Accor. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage administrative tasks related to...
-
Customer Service Representative
2 weeks ago
Albert Park, South Australia Michael Page Full timeAbout Our ClientOur esteemed client is a leading player in the Business Services industry, employing over 1,000 personnel worldwide. With a strong emphasis on continuous growth and excellence, they pride themselves on their commitment to delivering high-quality customer service.Job DescriptionWe are seeking a skilled Customer Service Representative to join...
-
Customer Service Representative
2 weeks ago
Albert Park, South Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Michael Page. As a key member of our Business Services team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and complaints in a professional and efficient...
-
Customer Service Representative
6 days ago
Albert Park, South Australia Michael Page Full timeAbout Our ClientMichael Page is proud to partner with a leading organisation in the Business Services industry, employing over 1,000 personnel worldwide. With a strong emphasis on continuous growth and excellence, they pride themselves on their high-quality customer service.Job DescriptionWe are seeking a skilled Customer Service Representative to join our...
-
Hotel Concierge
7 days ago
Albert Park, South Australia Accor Full time**Accommodation and Events Hotel Team Member**We are seeking a highly motivated and customer-focused individual to join our Front Office team at the Pullman Albert Park hotel. As a Hotel Porter, you will be responsible for providing exceptional service to our guests, assisting with valet parking, and promoting the hotel's amenities and services.**Key...
-
Customer Service Liaison
1 week ago
Albert Park, South Australia Michael Page Full timeAbout Our ClientOur esteemed client is a leading player in the Business Services industry, boasting a global presence with over 1,000 personnel worldwide. They pride themselves on their commitment to excellence and high-quality customer service.Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of...
-
Housekeeping Attendant
2 days ago
Albert Park, South Australia Accor Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Cleanliness Specialist to join our Housekeeping team at Pullman & Mercure Melbourne Albert Park.As a Cleanliness Specialist, you will be responsible for maintaining the highest standards of cleanliness and presentation in our hotel's public areas and guest rooms. This includes thoroughly...
-
Front Office Duty Manager
5 days ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking an experienced Duty Manager to lead our Front Office team at Pullman & Mercure Melbourne Albert Park.The successful candidate will be responsible for:Leading a shift of front office professionals, ensuring exceptional guest experiences.Developing and implementing procedures for the Front Office department, focusing on guest...
-
Housekeeping Attendant
3 days ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at AccorHotel. As a Housekeeping Attendant, you will be responsible for maintaining the highest standards of cleanliness and presentation in our hotel rooms and public areas.Your Key ResponsibilitiesMaintain the cleanliness and organization of hotel...
-
Housekeeping Attendant
2 days ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking a skilled Housekeeping Attendant to join our team at AccorHotel. As a key member of our Housekeeping Department, you will be responsible for maintaining the highest standards of cleanliness and presentation in our hotel rooms and public areas.Your Key ResponsibilitiesMaintain the cleanliness and organization of hotel rooms and...
-
Hotel Housekeeping Team Lead
2 weeks ago
Albert Park, South Australia Accor Full timeHotel Housekeeping Supervisor Job DescriptionWe are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Pullman & Mercure Melbourne Albert Park. As a key member of our housekeeping team, you will be responsible for leading and motivating our team of housekeeping professionals to deliver exceptional cleanliness and service...
-
Hotel Porter
2 weeks ago
Albert Park, South Australia Accor Full timeHotel Porter Job DescriptionWe are seeking a friendly and enthusiastic Hotel Porter to join our Front Office team at the Pullman Albert Park hotel in Melbourne. As a Hotel Porter, you will play a vital role in ensuring our guests have a seamless and enjoyable experience.Key Responsibilities:Assist guests with various enquiries and requestsProvide exceptional...
-
Front Office Duty Manager
3 days ago
Albert Park, South Australia Accor Full timeAbout the RoleWe are seeking an experienced Duty Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park.As a Duty Manager, you will be responsible for leading a shift of front office professionals, ensuring our guest experience is at the forefront at all times.You will assist in developing, implementing and maintaining procedures...