Customer Service Representative

5 days ago

Albert Park, South Australia Accor Full time

Job Title: Guest Service Agent

Job Summary:

We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Accor. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Manage administrative tasks related to guest relations, including data entry and preparation of resources for group arrivals and VIP member arrivals.
  • Provide excellent communication and interpersonal skills to ensure seamless guest interactions.
  • Work in a fast-paced environment, handling multiple tasks and responsibilities with ease.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • A passion for delivering exceptional customer service and creating memorable experiences.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Strong attention to detail and ability to work accurately in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • Access to exclusive employee discounts and perks.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

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