Customer Service Representative
6 days ago
Job Summary
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Accor. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Manage administrative tasks and data entry for guest relations
- Prepare resources for Group Arrivals and VIP Member Arrivals
- Handle guest communications, including internal and external phone calls
- Provide exceptional guest services, including checking in and checking out guests
Requirements
- A passion for delivering outstanding customer service
- Previous experience with data entry and managing bookings is desirable
- Strong attention to detail and ability to follow procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
- A supportive and inclusive work environment
- Opportunities for career growth and development
- Competitive salary and benefits package
- Access to our Employee Assistance Program
- Global discounts on hotel accommodation and Food and Beverage
Apply Now
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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