ICT Professional

3 days ago

Dandenong, Victoria, Australia beBeeict Full time $60,000 - $95,000

We are seeking an innovative and people-focused ICT professional to join our team as a Junior Systems Analyst.

Key Responsibilities:
  • Support line-of-business applications to meet the needs of staff and students.
  • Contribute to IT projects by gathering requirements, implementing system enhancements that drive efficiency and innovation.
  • Provide technical guidance to staff on system functionality and best practices.
  • Implement security measures, maintain accurate documentation, and collaborate with the IT Service Desk to troubleshoot issues and streamline system operations.

To be successful in this role, you will need experience managing run sheets, escalating issues, and coordinating with vendors.

About You:
  • Strong troubleshooting skills, ability to build relationships, and work within tight timeframes.
  • Basic understanding of application support, management, and SQL databases.
  • Demonstrated helpdesk experience with excellent written and verbal communication.
  • Knowledge of legal, privacy, and security requirements.

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