Technology Specialist

1 day ago

Dandenong, Victoria, Australia beBeeIct Full time $79,000 - $114,000
Job Overview

We are seeking a highly skilled ICT professional to join our team. The successful candidate will be responsible for ensuring the reliability and efficiency of key applications.

This role is ideal for someone who is passionate about technology and has excellent problem-solving skills.

  • Maintaining, improving, and supporting line-of-business applications to meet the needs of staff and students, ensuring accessibility and alignment with operational requirements.
  • Contribute to IT projects by gathering requirements, assisting with implementation, and supporting system enhancements that drive efficiency and innovation.
  • Act as a technical resource, providing guidance to staff on system functionality and best practices while supporting training initiatives to enhance technology proficiency.
  • Help implement security measures, maintain accurate documentation, and collaborate with the IT Service Desk to troubleshoot issues and streamline system operations.
About the Role
  • Experience managing run sheets, escalating issues, and coordinating with vendors.
  • Strong troubleshooting skills, ability to build relationships, and work within tight timeframes.
  • Basic understanding of application support, management, and SQL databases.
  • Demonstrated helpdesk experience with excellent written and verbal communication.
  • Knowledge of legal, privacy, and security requirements.
  • Must hold a valid Working with Children Check, and National Police Check.

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