Chief Technical Operations Specialist

3 days ago

Dandenong, Victoria, Australia beBeeTechnical Full time $63,274 - $85,434
Key ICT Role

We are seeking a highly skilled and motivated ICT professional to play a key part in our technology landscape.

This role is instrumental in supporting the reliability and efficiency of our systems by ensuring applications meet operational requirements. You will work closely with our ICT teams and staff to enhance system functionality, improve user experience, and align solutions with industry best practices.

  • Maintain, improve, and support line-of-business applications to ensure accessibility and alignment with operational needs.
  • Contribute to IT projects by gathering requirements, assisting with implementation, and supporting system enhancements that drive efficiency and innovation.
  • Act as a technical resource, providing guidance on system functionality and best practices while supporting training initiatives to enhance technology proficiency.
  • Help implement security measures, maintain accurate documentation, and collaborate with our IT Service Desk to troubleshoot issues and streamline system operations.
  • Engage with our community, participate in events, and contribute to a culture of continuous improvement and technological advancement.
About This Opportunity

At our organisation, we value exceptional people who bring specific skills and experience.

  • Experience managing run sheets, escalating issues, and coordinating with vendors.
  • Strong troubleshooting skills, ability to build relationships, and work within tight timeframes.
  • Basic understanding of application support, management, and SQL databases.
  • Demonstrated helpdesk experience with excellent written and verbal communication.
  • Knowledge of legal, privacy, and security requirements.
  • Must hold relevant certifications or checks.

We offer a flexible, diverse, and inclusive workforce focused on embracing change and celebrating our people.

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