Technical Support Advisor

4 days ago


Melbourne, Victoria, Australia Cessna Aircraft Company Full time
About This Role

The Customer Support Solutions role at Cessna Aircraft Company offers an exciting opportunity to join a dynamic team dedicated to providing exceptional service to our customers.

As a key member of the Customer Support team, you will be responsible for managing priority items and escalated matters in customer support, responding to customer inquiries, collaborating with teams, collecting and reporting metrics, and using technical knowledge to assist customers.

You will also have the opportunity to develop your skills and knowledge, working with a talented team of professionals who are passionate about aviation and dedicated to excellence.

This role supports Textron Aviation Parts and Distribution (TAPD) organization and projects.



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