Technical Support Specialist

17 hours ago


Melbourne, Victoria, Australia Tesla, Inc. Full time

Job Overview: Tesla is seeking a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for our Energy product lines.

Responsibilities: This role will involve providing technical assistance via phone, email, and other channels, evaluating customer needs, and working to resolve technical issues with battery systems. You will also be responsible for educating installers and customers on the optimal operation of their energy storage systems.

Requirements: To succeed in this role, you will need a minimum of 2 years' experience in a related field, excellent written and oral communication skills, and the ability to prioritize effectively and handle shifting priorities.



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