Technical Cloud Advisor

5 days ago


Melbourne, Victoria, Australia Amazon Full time

We are looking for a highly skilled Technical Cloud Advisor to join our AWS Support team. In this role, you will be responsible for providing expert-level support to our customers.

About the Job

You will have the opportunity to work with a talented team of engineers and developers who are passionate about delivering innovative cloud solutions. You will develop your skills in cloud computing, networking, and security.

You will work closely with our customers to understand their technical requirements and provide guidance on how to leverage our cloud services to achieve their goals.

  • Expertise with network troubleshooting and tools: e.g., iperf, MTR, traceroute, dig.
  • Understanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming).
  • Knowledge of compressed and uncompressed digital video and audio standards: especially around HEVC, H.264 and MPEG-2 technologies and video packaging and delivery mechanisms such as HLS, DASH, CMAF, RTMP, UDP, and file based workflows.

We value strong communication and interpersonal skills, as well as a passion for learning and self-improvement. If you're a motivated individual who enjoys working in a fast-paced environment, we'd love to hear from you



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