Technical Support Specialist
4 days ago
We are seeking an experienced professional to join our dynamic team at Peoplebank Australia Ltd as a Technical Support Specialist. This role offers a unique opportunity to work on major ICT-based solutions, providing technical support for APIs and integrations.
Key Responsibilities:
- Maintain and configure APIs and applications.
- Troubleshoot API and integration issues, working closely with external vendors and level three technical teams.
- Use strong communication skills to interact with technical and business staff.
- Develop and maintain support documentation and reports.
- Apply ITIL methodology for incident management and service requests.
Requirements:
- Experience working with APIs and/or integration.
- Experience in administration and configuration of IBM API Connect.
- Exposure to CRM systems.
- Excellent communication skills.
- Ability to manage competing stakeholder groups.
- Experience in a support/operations role.
This is an excellent opportunity for individuals who are passionate about technology and possess strong problem-solving skills. Successful candidates will have the ability to communicate effectively with stakeholders and provide high-quality technical support.
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Technical Support Specialist
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Technical Support Specialist
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Melbourne, Victoria, Australia BASF Full timeAbout BASF We are the world's leading chemical company, we create chemistry for a sustainable future.Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation.Every day, our global team of over 117,000 individuals work together to turn...
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Melbourne, Victoria, Australia BASF SE Full timeFormula for Success As a Technical Sales Specialist for Turf, you will support our distribution partners to provide technical expertise for BASF's turf, ornamental, and professional vegetation management (Pro VM) portfolio.You will be responsible for delivering technical information, training, and demonstrations for end users, ensuring we meet or exceed our...
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Melbourne, Victoria, Australia Amentum Full timeAmentum is a leading provider of innovative solutions to support defense and space missions. We are currently seeking a highly skilled Field Support Representative (Intermediate) to join our team in support of Product Manager Force Protection Systems (PM FPS) and Product Manager Ground Sensors (PM GS).Job Summary:Provide embedded technical support,...
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2 days ago
Melbourne, Victoria, Australia Swinburne University of Technology Full timeJob DescriptionWe are seeking a highly skilled Technical Systems Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance for our application services, ensuring their availability and integrity.The ideal candidate will have experience in software incident management, problem management, and...
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