
Pre-Sales Expert
4 days ago
A career opportunity has arisen to join a leading legal content provider as a Pre-sales Support Specialist within their Regulatory Compliance solution line. This role reports into a Senior Sales Manager within a team of 14 consisting of Sales, Business Development, and Relationship experts.
This role is central to the evolution of RC solution line technical expertise to leverage the sales team's field efforts more effectively. You will be responsible for developing pre-sales expertise and capability within RC and lead the technical positioning of solutions.
You will be part of the fastest-growing RELX solution to align RC solution offerings (including demonstrations and architecture) to clients' specific business needs.
Responsibilities:- Provide pre-sales support to the ANZ BDM team through customer needs analysis and product demonstrations.
- Interact with customers to represent requirements and understand key customer needs and market basics.
- Review data from predefined dashboards to make decision recommendations.
- Liaise with internal business partners to gather and assess product needs in the marketplace.
- Provide solution and domain expertise to sales campaigns, including technical validation phases.
- Deliver online and face-to-face demonstrations of RC technology solutions to assist Business Development Managers and Relationship Managers in closing opportunities.
- Actively monitor the portfolio of top twenty RC sales opportunities for the region.
- Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.
- Provide gap analysis for clients to assist their understanding of how our product is relevant.
- Content creation with Channel Partners, including demonstration videos, webinars, and podcasts.
- Attend fortnightly sales meetings and represent the solution line.
- Demonstrated experience working in a risk and compliance function is highly desirable.
- Presales and client management/customer success experience is mandatory.
- Excellent interpersonal and communication skills, including persuasive presentation abilities.
- Confidence in dealing with risk and compliance customers and other decision makers.
- Proven ability to maintain understanding and awareness of the risk and compliance market and solution offerings.
- Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.
- Good knowledge of Microsoft Office tools with GRC software knowledge highly desirable.
- Responsible, methodical, and organized; self-learner and innovative.
- Ability to travel interstate occasionally.
We promote a healthy work-life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, paid parental leaves, volunteering leaves, we will help you meet your immediate responsibilities and long-term goals.
We know that your wellbeing and happiness are key to a long and successful career. These are some benefits we are delighted to offer: Optical Assistance, Life assurance and income protection, Option to buy additional Annual Leave days, Employee Assistance Program, Referral Bonus, Flexible working arrangements, Benefits for you and your family, Access to learning and development resources.
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