Country Road/Trenery Assistant Concession Manager Role

16 hours ago

Sydney, New South Wales, Australia Country Road Group Full time
Country Road/Trenery Assistant Concession Manager Role

An exciting opportunity to drive customer service excellence and visual merchandising execution in a dynamic retail environment. As an Assistant Concession Manager with Country Road Group, you will be responsible for creating in-store experiences that inspire customers and drive sales.

Key Responsibilities:

  • Drive exceptional customer service and support visual merchandising to create engaging in-store experiences.
  • Coach team members to exceed customer expectations and deliver a high-quality store experience.
  • Facilitate training on customer service standards and role-model CRG values to build a positive team culture.
  • Lead a high-quality induction experience for new starters and maintain a safe working environment.
  • Use data and reports to inform business decisions and drive sales growth.
  • Coach team members on product knowledge and customer-led sales techniques.
  • Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.

About Country Road Group:

Country Road Group is a leading Australian retailer with a portfolio of premium brands, including Country Road and Trenery. We are committed to delivering exceptional customer experiences and driving sales growth through our concession locations across Myer nationally.

About the Role:

This is an exciting opportunity to join our CRew and be part of a dynamic retail team. As an Assistant Concession Manager, you will be responsible for driving customer service excellence and visual merchandising execution in a fast-paced retail environment. If you are a motivated and customer-focused individual with a passion for fashion, we encourage you to apply for this role.

Why Work for Us:

  • A competitive remuneration package and quarterly incentives.
  • Seasonal product allowances and generous discounts on Country Road, Trenery, and other Group brands.
  • Excellent career progression opportunities across the Country Road Group.
  • A global business with over 600 store locations and 6,300 team members.

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