Store Operations Manager for Country Road/Trenery Concession

7 days ago


Sydney, New South Wales, Australia Country Road Group Full time

**Job Summary:**

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Country Road/Trenery concession in Myer Bondi, NSW.

As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, visual merchandising, and store operations excellence. You will also lead and develop your team to achieve sales growth, customer satisfaction, and operational efficiency.

**Key Responsibilities:

  • Drive exceptional customer service and support visual merchandising to create engaging in-store experiences that inspire customers and drive sales.
  • Coach and develop your team to exceed customer expectations and deliver outstanding results.
  • Facilitate training on customer service standards with all team members and ensure they have the necessary skills to succeed.
  • Lead by example and model Country Road Group values to create a positive and inclusive team culture.
  • Maintain a safe working environment and promote well-being among team members and customers.

**Requirements:

  • A genuine passion for fashion and a professional personal presentation.
  • Strong leadership skills with experience in managing high-performing teams.
  • Demonstrated ability to build and maintain strong relationships with customers, suppliers, and colleagues.

**What We Offer:

  • A competitive remuneration package, including quarterly incentives.
  • Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Excellent career progression opportunities across the Country Road Group within iconic brands.

**Salary:** $85,000 - $95,000 per annum, depending on experience.



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