Concession Store Manager
3 weeks ago
As a Concession Store Manager, you will be responsible for driving the financial performance of our concession stores and delivering exceptional customer experiences. This role requires a strong focus on creating a warm and genuine customer service culture, while also driving sales, profit, and productivity.
Key Responsibilities:
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Lead and manage a high-performing team to achieve business objectives
- Collaborate with other concession, floor managers, and cluster managers to achieve business goals
- Embody our key cultural values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality
Attributes and Qualifications:
- Proven experience in managing a fast-paced retail or hospitality business
- Strong leadership and team management skills
- Ability to manage budgets, interpret financial reports, and generate efficient rosters
- Experience in driving sales growth and improving customer satisfaction
- Operational excellence and experience with stock control and visual merchandising
Why Work for Us:
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products
- Excellent career progression opportunities, including regular training and on-the-job development
- A genuine, open, and high-performing culture
- Opportunity to become involved in our Corporate Social Responsibility program
About Us:
Country Road Group is a leading Australian retailer, dedicated to providing high-quality products and exceptional customer experiences. Our brands, including Country Road, Trenery, Politix, Witchery, and Mimco, are known for their expertise in tailoring, sustainable garment-making, and customer service.
We are committed to creating a workplace culture that values diversity, inclusion, and employee well-being. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity to join our team.
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