Concession Store Manager

3 weeks ago


Sydney, New South Wales, Australia Country Road Group Full time
Concession Store Manager Opportunity

As a Concession Store Manager, you will be responsible for driving the financial performance of our concession stores and delivering exceptional customer experiences. This role requires a strong focus on creating a warm and genuine customer service culture, while also driving sales, profit, and productivity.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a high-performing team to achieve business objectives
  • Collaborate with other concession, floor managers, and cluster managers to achieve business goals
  • Embody our key cultural values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality

Attributes and Qualifications:

  • Proven experience in managing a fast-paced retail or hospitality business
  • Strong leadership and team management skills
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Experience in driving sales growth and improving customer satisfaction
  • Operational excellence and experience with stock control and visual merchandising

Why Work for Us:

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products
  • Excellent career progression opportunities, including regular training and on-the-job development
  • A genuine, open, and high-performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program

About Us:

Country Road Group is a leading Australian retailer, dedicated to providing high-quality products and exceptional customer experiences. Our brands, including Country Road, Trenery, Politix, Witchery, and Mimco, are known for their expertise in tailoring, sustainable garment-making, and customer service.

We are committed to creating a workplace culture that values diversity, inclusion, and employee well-being. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity to join our team.



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