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Country Road Assistant Concession Manager Role

1 month ago

Sydney, New South Wales, Australia Country Road Group Full time
Country Road Assistant Concession Manager Role

Country Road Group is seeking an experienced Assistant Concession Manager to join our team. As a key member of our retail network, you will be responsible for driving exceptional customer service and visual merchandising to create in-store experiences that inspire our customers.

Key Responsibilities:

  • Coach your team to deliver exceptional customer service and exceed customer expectations
  • Facilitate training on customer service standards with all team members
  • Lead a high-quality induction experience for new starters
  • Actively maintain a safe work environment and promote wellbeing
  • Use data and reports to inform business decisions
  • Coach and provide regular feedback to your team
  • Lead the team to deliver store operations excellence

About Country Road Group:

Country Road Group is a leading Australian retailer with a portfolio of premium brands. We are committed to providing a working environment that embraces and values diversity and inclusion.

Why Work for Us:

  • A competitive remuneration package and quarterly incentives
  • Seasonal product allowances and discounts on Country Road products
  • Excellent career progression opportunities