Operations Manager

2 weeks ago


Griffith, Australia Kairros Full time

Our company, Kairros, is a fast-growing team of over 3,500 people across Australia, representing a diverse range of skills, experiences, and perspectives. We value these differences and are committed to creating an inclusive environment where everyone can thrive.

We have an exciting opportunity for an Operations Manager - Rehabilitation Team to join our team. This role offers the chance to provide leadership and direction to a team of rehabilitation consultants, while also engaging with customers and maintaining a caseload.

The key responsibilities of this role include:

  • Providing coaching and guidance to consultants
  • Overseeing the team's performance and quality
  • BUILDING STRONG RELATIONSHIPS WITH CUSTOMERS AND OTHER STAKEHOLDERS
  • Exploring new opportunities and growth areas
  • Conducting assessments and case work

This role requires qualifications and registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Social Work, Nursing or Rehabilitation Counselling, as well as at least 2 years experience in workers compensation, rehabilitation and occupational health and safety legislation. You will need to be willing to travel, with a current vehicle and driver's licence compulsory.

You will be confident in engaging with multiple stakeholders, including insurers, medical practitioners, employers, colleagues and employees. An inclusive and integrative attitude towards working with diverse cultural groups is essential.

The ideal candidate will have a passion for mentoring and coaching, proven written and verbal communication skills, and a determination to consistently provide a high level of customer service to large customers. A keen sense of punctuality and effective time management skills are also required.

We offer a competitive salary package, including a base salary of $95,000 per annum, plus superannuation and other benefits.



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