Operations Manager

4 weeks ago


Griffith, Australia Kairros Full time

Company Overview:


Kairros is a fast-growing team of more than 3,500 people around Australia, representing a huge array of life experiences, skills and ways of thinking. We value all these differences.



About the Role:


We are looking for an experienced Operations Manager to join our rehabilitation services team in a Team Leader capacity. This is an excellent opportunity to provide leadership and direction to your team of rehabilitation consultants, engage with customers, whilst maintaining a caseload of your own.



Main Responsibilities:



  • Provide leadership and coaching to consultants
  • Oversee the team's performance and quality
  • Build strong relationships with customers and other stakeholders
  • Explore new opportunities and growth areas
  • Undertake a range of assessments and case work


Key Requirements:



  • Qualifications and registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Social Work, Nursing or Rehabilitation Counselling
  • At least 2 years experience in workers compensation, rehabilitation and occupational health and safety legislation
  • A willingness to travel (Current Vehicle and Drivers Licence compulsory)
  • A confident approach towards engaging with multiple stakeholders such as insurers, medical practitioners, employers, colleagues and employees
  • An inclusive and integrative attitude towards engaging with the many diverse cultural groups that make up the society in which we live and work
  • A passion for mentoring and coaching
  • Proven written and verbal communication skills
  • Determination to consistently provide a high level of customer service to large customers
  • A keen sense of punctuality and the effective ability to manage your time


What We Offer:



  • $90,000 - $110,000 per annum, depending on experience
  • Ongoing professional development and training opportunities
  • A dynamic and supportive team environment
  • The chance to make a real difference in people's lives
  • Flexible working arrangements and work-life balance
  • Access to our employee assistance program


Why Kairros?


We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.


We are happy to adjust our recruitment process to support accessibility needs.




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