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Technical Support Professional
2 weeks ago
This is a support role for customers with vehicle mobility incidents. The job holder will work closely with various teams to provide real-time assistance and drive the technical development of roadside assistance programs.
The successful candidate will have a strong background in mechanical engineering and excellent communication skills. They will be responsible for providing technical support to technicians and towing operators, as well as working closely with other teams to improve service delivery.
Key Responsibilities- Technical Liaison: To work closely with various stakeholders to drive the technical development of roadside assistance programs.
- Provide technical support to technicians and towing operators in real-time or retrospectively.
- Work closely with other teams to improve service delivery and customer experience.
- A degree in a relevant technical field.
- Strong knowledge of modern training techniques and tools.
- Excellent communication and organizational skills.
This is an exciting opportunity to work in a dynamic team and contribute to improving service delivery and customer experience.
About UsWe are a leading insurance and asset management company. We value our employees and strive to create a positive and collaborative work environment.
