Technical Support Professional

7 days ago

Brisbane, Queensland, Australia beBeeInnovation Full time $80,000 - $123,456
Be a problem solver with a passion for innovation. We are seeking a skilled technical professional to join our global support team as an Application Support Specialist. Your work will have a direct impact on the success of our mining software solutions, and you will be responsible for providing exceptional customer service and technical support.As an Application Support Specialist, your primary responsibilities will include:
  • Providing quality customer service and support via phone, email, and remote access
  • Analysing data and logs to identify issues and develop effective solutions
  • Troubleshooting complex technical problems and collaborating with internal teams to resolve issues
  • Collaborating with customers to understand their needs and provide tailored solutions
Requirements:
  • Bachelor's degree in Computer Science, Information Technology or related field
  • 2+ years of experience in technical support or a related field
  • Excellent communication and interpersonal skills
  • Familiarity with software development methodologies and tools
Benefits:
  • Competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement
Join our team and become part of a global community that is shaping the future of mining technology. Apply now to become an Application Support Specialist and take the first step towards a rewarding and challenging career.

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