Motor Assessing Specialist
2 weeks ago
The Specialist Assessor will play a critical role in the operational monitor and influence of Motor Assessing activities, ensuring efficient and compliant execution of weather event controls and operational performance of external assessing partners.
Key Responsibilities- Compliance and Risk Management
- Ensure adherence to all relevant legislative, regulatory, and compliance requirements within the FSR environment.
- Identify, assess, and mitigate operational risks, ensuring a safe and compliant working environment.
- Team Values
- We are looking for someone who can add to the team's culture in a positive manner.
- Team comradery culture.
- Have a desire for continuous improvement, including coaching and feedback.
- Demonstrate self/AGS core values and attributes.
- Ability to work autonomously and collaboratively in a dynamic team.
- Relationship Management
- Build and maintain strong relationships with internal and external stakeholders, including customers, industry partners, and regulatory bodies.
- Foster a collaborative environment within the team and with other departments, ensuring effective communication and information sharing.
- Leadership experience for a minimum of 2 years in Assessing and/or people leadership environment.
- Ideal understanding of legislative, regulatory, and compliance obligations.
- Cultivating strong commercial relationships.
- Ability to make decisions and liaise with internal and external stakeholders.
- Exceptional customer service skills, written and verbal.
- Demonstrated ability to operate in a complex environment, prioritise tasks, and organise workload effectively.
- Ability to develop strong relationships at all levels with both internal and external stakeholders.
- Broad ability to drive for results, focus on outcomes, and well-developed negotiation skills.
- Trade qualified in Panel Beating, Spray Painting, or CERT IV Motor Vehicle Loss Assessing.
- Deep understanding of Motor Assessing systems, control models, and end-to-end claims management.
- Experience with Solera Assessing is essential.
Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.
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