Current jobs related to Business Continuity Specialist - North Lakes, Queensland - Auto & General

  • Business Continuity and Resilience Specialist

    2 days ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job Description:We are seeking an experienced Business Continuity and Resilience Specialist to join our team at Auto & General. This role is critical in ensuring our business operations continue uninterrupted, even in the face of unexpected events.About Us:At Auto & General, we provide smarter products and solutions to safeguard our customers in their time...

  • Business Continuity Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we're dedicated to providing innovative insurance solutions that protect our customers in times of need. Our comprehensive range of products safeguards individuals on the road, at home, and on holiday, including car, motorcycle, home, contents, pet, and travel insurance, as well as roadside assistance.The RoleThis critical position...

  • Business Continuity Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we're dedicated to providing innovative insurance solutions that protect our customers in times of need. Our comprehensive range of products safeguards individuals on the road, at home, and on holiday, including car, motorcycle, home, contents, pet, and travel insurance, as well as roadside assistance.The RoleThis critical position...

  • Business Continuity Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we strive to provide innovative solutions to safeguard our customers in times of need. Our range of general insurance products protects customers on the road, at home, and on holiday, including Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.Our culture of 'high performance with...

  • Insurance Business Continuity Strategist

    17 hours ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Auto & GeneralWe're a leading insurer in Australia, providing innovative products and solutions to safeguard our customers. Our range of general insurance products protects individuals on the road, at home, and on holiday.Our culture is built around 'high performance with high integrity.' We prioritize our values and interactions with customers, the...

  • Motor Claims Business Continuity and Resilience Specialist

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Our CompanyAt Auto & General, we strive for excellence in providing insurance solutions that safeguard our customers. Our range of products ensures customers are protected in times of need. Our core values guide our interactions with customers, the community, and our team.The RoleThis position involves ensuring business continuity plans are up-to-date,...

  • Business Continuity Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    pAboutAuto&General/ppWeprovidesmarterproductsandsolutionstosafeguardourcustomersintheirtimeofneed.Ourrangeofgeneralinsuranceproductsprotectcustomersontheroad,athomeandonholidaywithvariousCar,Motorcycle,Home,Contents,PetandTravelInsuranceproductsaswellasRoadsideAssistance./ppOurcultureof'highperformancewithhighintegrity'underpinsourvaluesandthewayweinteractwi...

  • Business Operations Specialist

    1 week ago

    North Lakes, Queensland, Australia Auto & General Full time

    We're looking for a Business Operations Specialist to join our team.As a Business Operations Specialist, you will be responsible for ensuring the efficient operation of our business processes.Your key responsibilities will include:Identifying areas for process improvementDeveloping and implementing process improvementsEnsuring compliance with company...

  • Business Transformation Specialist

    1 day ago

    North Lakes, Queensland, Australia Auto & General Full time

    About Auto & GeneralWe are the fastest growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers. Our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money, enable us to deliver exceptional value to our clients.Our...

  • Operational Risk Management Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About The RoleWe are seeking an experienced Operational Risk Management Specialist to join our team at Auto & General. As a key member of our Recoveries and Settlements leadership team, you will play a critical role in delivering our risk management strategy.Your key responsibilities will include:Coordinating and facilitating the delivery of specific...

  • Strategic Business Analytics Specialist

    16 hours ago

    North Lakes, Queensland, Australia Auto & General Full time

    At Auto & General, we are seeking a highly skilled Business Analytics Specialist to drive the transformation of our analytics and reporting capabilities.Job DescriptionSalary: $120,000 - $150,000 per annum, depending on experienceLocation: North Lakes office, with excellent end-of-trip facilities and private spaces for nursing mothersIn this role, you will...

  • Business Transformation Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading Australian insurer, providing innovative solutions to safeguard a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including car, home, and travel insurance.The RoleWe are seeking a highly skilled Business Analyst to join our Claims and Assessing...

  • Pricing Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Pricing Specialist RoleAuto & General is seeking a skilled Pricing Specialist to join our team. As a Pricing Specialist, you will play a critical role in ensuring our cost control tools, processes, and systems reflect the group strategy and market conditions.Key ResponsibilitiesSupport the Commercial Manager Pricing in managing inputs, standards, pricing...

  • Pricing Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Pricing Specialist Job DescriptionAuto & General is seeking a skilled Pricing Specialist to join our team. As a Pricing Specialist, you will play a critical role in ensuring that our pricing strategies are aligned with our business objectives and market conditions.Key Responsibilities:Develop and implement pricing strategies that reflect market conditions...

  • Business Transformation Specialist

    7 days ago

    North Lakes, Queensland, Australia Auto & General Full time

    About UsAbout Auto & General, we're the fastest growing major Motor and Home insurer in Australia. Our goal is to safeguard a brighter future for our customers through our award-winning brand Budget Direct and partnerships with leading brands. Our culture of high performance with high integrity underpins our values and interactions with customers, the...

  • Business Development Specialist

    1 day ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionThe Commercial Consultant will be responsible for delivering competitive advantage to the business with strong capability and performance.This role works closely with Home Claims & Assessing teams, Legal, Risk & Regulatory, and IT departments to ensure that the panel of providers meets all the business's financial, service, operational, and...

  • Knowledge Specialist

    1 week ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe're seeking a skilled Knowledge Specialist to join our team at Auto & General. In this role, you'll play a critical part in driving operational excellence and supporting the delivery of exceptional service and strong cost outcomes.Your Key ResponsibilitiesSupport the Recoveries & Settlements business functions with composing and maintaining...

  • Dispute Resolution Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Dispute Resolution SpecialistAt Auto & General, we're seeking a skilled Dispute Resolution Specialist to join our team. As a key member of our customer advocacy team, you'll play a critical role in resolving escalated internal complaints with precision and empathy.Key Responsibilities:Dive into level 2 IDR complaints, crafting responses that reflect our...

  • Pricing Specialist

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Pricing Specialist Job DescriptionAuto & General is seeking a skilled Pricing Specialist to join our team. As a Pricing Specialist, you will play a critical role in ensuring that our pricing strategies are aligned with our business objectives and market conditions.Key Responsibilities:Pricing Catalogue Management: Collaborate with the Commercial Manager...

  • Knowledge Specialist

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a skilled Knowledge Specialist to join our team at Auto & General. As a key member of our Third-Party Recoveries & Settlements team, you will play a critical role in driving operational excellence and delivering exceptional service and strong cost outcomes.Your Key ResponsibilitiesSupport the Recoveries & Settlements business...

Business Continuity Specialist

2 months ago

North Lakes, Queensland, Australia Auto & General Full time
About Us

At Auto & General, we're committed to providing smarter products and solutions that safeguard our customers in times of need. Our range of general insurance products protects customers on the road, at home, and on holiday, with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.

The Role

This role involves ensuring that business continuity plans are up-to-date, tested, and resources (people, process, systems, and data) are known and in good working order to enable deployment.

Key Responsibilities
  • Documentation and Reporting:
    • Maintain up-to-date documentation of all business continuity plans and related procedures.
    • Generate reports on risk assessments, incident responses, and performance metrics.
    • Ensure compliance with reporting requirements set by regulatory bodies of the insurance industry.
    • Maintain up-to-date registers to enable deployment in an event, such as special needs if there is a loss of site and personnel cannot work from home.
  • Risk Assessment and Analysis:
    • Identify potential risks as input into planning responses.
    • Collaborate with teams to conduct risk assessments.
  • Crisis Management:
    • Participate in crisis management teams during actual incidents.
    • Coordinate and undertake response efforts, including communication, resource planning, and deployment activities, accommodation bookings, equipment sourcing, etc.
    • Maintain a state of readiness for immediate response to critical incidents.
  • Training and Awareness:
    • Develop a BCP test plan and coordinate and conduct regular tests.
    • Raise awareness of the importance of business continuity and disaster recovery measures.
  • Continuous Improvement:
    • Conduct and analyze post-incident reviews for areas of improvement.
    • Update business continuity plans and strategies based on lessons learned.
    • Stay informed about emerging risks and trends in the motor insurance industry.
  • Regulatory and Compliance:
    • Stay current with regulatory requirements and ensure response arrangements have regard to obligations, such as the Code of Practice and OH&S.
  • Communication and Stakeholder Engagement:
    • Maintain open lines of communication with all stakeholders.
    • Provide updates and reports on the status of BCP efforts as needed.
    • Collaborate cross-functionally to ensure alignment.
What We're Looking For
  • 3+ years of experience in general claims management.
  • Stakeholder management experience in a fast-paced, delivery-focused environment.
  • Excellent written and verbal communication skills, including the development of board papers and reporting.
  • Strong analytical ability and presentation skills.
  • A well-developed and demonstrated understanding of the legislative, regulatory, and compliance obligations to operate in the FSR environment.
Our Perks
  • Extra leave - Enjoy additional leave days on us. You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
  • Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward, and incentive schemes.
  • Onsite facilities - There's excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities, including annual celebrations, family fun days, and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called 'Perks' offering great discounts, offers, and programs across a range of areas.