Resolving Conflicts and Building Relationships
1 week ago
Job Title: Dispute Resolution Officer
\This is an exciting opportunity to join our team as a Dispute Resolution Officer.
\About the Role:
\Dispute Resolution Officers play a leading role in resolving disputes, working with clients and colleagues to evaluate disputes, assess suitability for conciliation, and facilitate resolutions.
\The ideal candidate will have expertise in providing high-quality client-focused case management, offering specialized guidance, and fostering effective communication to explore suitable resolutions.
\They will also be able to demonstrate strong analytical and problem-solving skills, with the ability to interpret legislation and Acts.
\About You:
\To be considered for this role, you must be able to demonstrate the following skills and qualifications:
\- \
- Ability to interpret legislation and Acts.\
- Experience in the triage and assessment of disputes, case management, and facilitative settlement.\
- Ability to be client-focused and build strong relationships.\
- National Mediator Accreditation (desired).\
- Relevant rights to work in Australia.\
- \
How to Apply:
\Applications should include a resume and a cover letter that addresses the key selection criteria.
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