Conflict Resolution Specialist
5 days ago
In this critical role, you will be instrumental in resolving disputes and conflicts by working closely with clients and colleagues to evaluate situations, assess suitability for conciliation, and facilitate resolutions.
About the RoleYou will play a leading role in conflict resolution, utilising your expertise to provide high-quality client-focussed case management, offering specialised guidance, and fostering effective communication to explore suitable resolutions.
Key Responsibilities:- Evaluate legislation and Acts to inform dispute resolution
- Triage and assessment of disputes, case management, and facilitative settlement
- Build strong relationships and develop an understanding of others to motivate them and address conflict situations effectively
For specific responsibilities please review the attached position description.
About UsThe department was established to improve everyone's experience of doing business and interacting with government. We bring important day-to-day services together in one team to make things easy and seamless for individuals and businesses.
BenefitsThis is a challenging yet rewarding role that offers opportunities for growth and development. You will have access to ongoing training and professional development to ensure you remain up-to-date with the latest techniques and best practices in conflict resolution.
What We OfferWe offer a dynamic and supportive work environment that values diversity and inclusion. Our team is passionate about delivering exceptional service and making a positive impact on our community.
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