Building Conflict Resolution Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeDispute Full time $60,000 - $90,000

About the Role

We are seeking a skilled Dispute Resolution Specialist to join our team. In this role, you will be responsible for resolving building disputes, including conflicts related to construction, alterations and renovations, extensions, demolitions, and more.

Key Responsibilities:

  • Determine the appropriate action for cases, including escalation where necessary
  • Make recommendations for Dispute Resolution Orders when agreement cannot be reached
  • Facilitate conciliation meetings in various settings
  • Document case actions, communications, and decision-making using MS Dynamics

About You

  • Experience working within a similar complaint-focused organisation
  • Confidence in dispute resolution techniques
  • Ability to manage competing high-volume caseloads
  • Excellent interpersonal skills with a strong customer focus

Additional Information

This role requires booster vaccination. We value diversity and inclusion, providing a safe, inclusive, and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and notify us if reasonable adjustments are required during our interaction.



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