Customer Service Representative
4 weeks ago
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear.
Job Title: Optical Customer Service ConsultantWe are seeking a highly skilled and motivated Optical Customer Service Consultant to join our team in Heidelberg West. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our customers.
Key Responsibilities:- Provide technical advice and product recommendations to customers on different lens solutions.
- Respond to customer inquiries via inbound and outbound calls and emails.
- Work closely with our sales team to ensure seamless customer service and support.
- Stay up-to-date with the latest optical industry trends and technologies.
- Optical knowledge and experience in customer service, preferably in a call centre environment.
- Excellent interpersonal and communication skills.
- Strong computer literacy, including navigating ordering systems and tools.
- High attention to detail.
- Interest in pursuing a career in the optical industry.
- Highly organized and able to manage multiple tasks simultaneously.
- Reliable, punctual, proactive, and enthusiastic.
We are committed to creating a workplace where our team members feel valued, respected, and empowered. We are an inclusive company that values diversity and promotes equal opportunities for all.
-
Optical Customer Service Representative
2 months ago
Heidelberg West, Victoria, Australia EssilorLuxottica Group Full timeAbout EssilorLuxottica GroupWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team as a Customer Service Representative. Your key responsibilities will include:Providing excellent telephone manner and managing incoming calls in a professional and friendly manner.Utilizing strong customer service and communication skills to resolve customer inquiries.Working...
-
Customer Service Representative
5 days ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team at Healius. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and clients.Key ResponsibilitiesAnswering in-bound telephone calls and transferring calls across the businessAbility to make outbound telephone...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAt Healius Pathology, we're dedicated to delivering exceptional customer service and support to our clients. As a key member of our team, you'll play a vital role in ensuring timely, accurate, and high-quality diagnostic results.About the RoleWe're seeking a highly skilled and motivated individual to join our Call Centre team in Heidelberg. As a Customer...
-
Customer Service Representative
2 months ago
Heidelberg, Victoria, Australia Healius Full timeAbout HealiusHealius is a leading healthcare organization committed to delivering high-quality diagnostic results and supporting practitioners across Victoria.About the RoleWe are seeking a skilled Customer Service Representative to join our team on a part-time basis in our Call Centre based in Heidelberg. As a valued member of our team, you will be...
-
Customer Service Representative
24 hours ago
Heidelberg, Victoria, Australia Healius Full timeAbout the role:We are seeking a highly motivated individual to join our passionate and engaged team as a Customer Service Representative. Your key responsibilities will include:Excellent telephone mannerAbility to manage incoming calls in a professional and friendly mannerStrong Customer Service and communication skillsExperience within a similar role...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our team at Healius as a Customer Service Representative. Your key responsibilities will include:Answering calls from our collectors in the field and addressing questions specific to test inquiriesAnswering calls from patients, doctors, and medical centersBooking home visitsHandling calls in...
-
Customer Service Representative
24 hours ago
West Melbourne, Victoria, Australia Bingo Full timeBINGO is at an exciting chapter of its growth journey, and we're looking for our newest Customer Service Representative to help drive change and shape the future of our industry.
-
Customer Service Consultant
2 weeks ago
Heidelberg West, Victoria, Australia EssilorLuxottica Full timeAbout EssilorLuxotticaWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear.We craft exclusive eyewear brands such as Ray-Ban, Oakley, Oliver...
-
Customer Service Representative
2 weeks ago
West Melbourne, Victoria, Australia VISY Full timeUnlock your potential in a dynamic and supportive environment at Visy, where you'll play a key role in delivering exceptional customer service.As a Customer Service Representative, you'll be responsible for resolving customer issues, answering calls, and providing timely resolutions to Container Deposit Scheme customer enquiries.Key responsibilities...
-
Customer Service Representative
6 days ago
West Melbourne, Victoria, Australia 7-Eleven Full timeWe are seeking a motivated and friendly Customer Service Representative to join our team at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service and maintaining a safe and positive store environment.Key Responsibilities:Deliver outstanding customer service and ensure a positive shopping experience...
-
Customer Service Representative
7 days ago
West Footscray, Victoria, Australia NEXTDC Full timeAbout the Role:We are seeking a highly skilled Customer Service Agent to join our team at NEXTDC. As a key member of our customer service team, you will provide exceptional service to our customers and visitors, ensuring a seamless experience across all interactions.Key Responsibilities:Provide professional and courteous service to customers and visitors,...
-
Customer Service Representative
1 month ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
1 month ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
4 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
3 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesManage incoming calls in a professional and friendly mannerProvide strong customer service and...
-
Customer Service Representative
24 hours ago
West Melbourne, Victoria, Australia 7-Eleven Full timeWe are seeking a Customer Service Representative to join our Harpley Store team.As a key member of our store team, you will be the face of 7-Eleven, delivering exceptional customer service and store standards.Main Responsibilities:Deliver outstanding customer service, ensuring a positive experience for every customerContribute to a safe and positive store...
-
Customer Service Representative
4 weeks ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, doctors, and medical centers.Your Key ResponsibilitiesRespond to calls from our collectors in the field and address questions related to...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Healius Full timeAbout the RoleWe are seeking a highly motivated individual to join our passionate and engaged team at Healius. Your key responsibilities will include:Providing excellent telephone manner and managing incoming calls in a professional and friendly manner.Utilizing strong customer service and communication skills to deliver exceptional results.Working...