Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Your Key Responsibilities
- Manage incoming calls in a professional and friendly manner
- Provide strong customer service and communication skills
- Work effectively as part of a team to achieve business objectives
- Utilize excellent attention to detail and computer skills
- Communicate test results to our doctors, medical support staff, and patients
About You
To be considered for this position, you will need to have a great blend of skills, including:
- Answering in-bound telephone calls and transferring calls across the business
- Making outbound telephone calls
- Communicating effectively with our team and clients
Benefits and Wellbeing
As a valued member of our team, you will have access to a range of benefits, including:
- A marketplace of exclusive discounts and vouchers
- Corporate health insurance discounts and banking benefits
- An e-learning platform with access to courses and learning paths
- An Employee Assistance Program dedicated to employee health and wellbeing
- Fitness Passport – access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
Why Join Healius?
As a large ASX-listed organization, we are focused on delivering positive outcomes to all Australians. Our team is passionate about making a difference, and we are committed to providing a supportive and inclusive work environment.
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