Sales Performance Coach
1 week ago
About KnowBe4
We are a leading provider of security awareness training and simulated phishing platforms, trusted by tens of thousands of organizations globally. Our mission is to empower employees to make informed security decisions, every day.
Our company culture values radical transparency, extreme ownership, and continuous professional growth in a welcoming work environment that encourages all employees to be themselves. We strive to create an engaging and fun workplace through team activities, workshops, and social events.
About the Role:
The Sales Performance Coach (SMB/MM) will motivate and coach a team of Account Executives and Account Managers to achieve exceptional results, ensuring they consistently meet or exceed segment KPIs and ARR targets. The ideal candidate will have a proven track record of driving sales performance and a passion for developing high-performing teams.
Key Responsibilities:
- Mentor and coach a team of sales professionals to deliver outstanding results and meet business objectives.
- Analyze sales statistics to identify areas of improvement and develop strategies to increase productivity.
- Support the sales team in deal negotiations, objection handling, and closing.
- Lead weekly pipeline reviews to discuss sales strategies, ensure accurate forecasting, and provide coaching to improve performance.
- Identify opportunities for training and development to enhance sales skills and knowledge.
- Develop and maintain relationships with cross-functional teams, including Director of the Area, to align on sales strategies and process improvements.
- Collaborate with People Operations to manage HR-related issues within the team, such as interviewing candidates, career development, and performance management.
Requirements:
- Minimum 3 years of sales experience, preferably in Small-Medium and Mid-Market segments.
- Previous experience in people management, desirable.
- Bachelor's degree or equivalent higher education, desirable.
- Familiarity with standard concepts and practices within IT, Security, or Cybersecurity industries, desirable.
- Experience with Salesforce, Google Workspace, and MS Office, a plus.
- Strong communication, problem-solving, and analytical skills.
- Excellent time management, organization, and negotiation abilities.
Estimated Salary: $120,000 - $180,000 per year.
Benefits:
We offer competitive bonuses based on monthly sales targets, employee referral incentives, adoption assistance, tuition reimbursement, certification completion bonuses, and a relaxed dress code in a modern, high-tech workspace. For more details about our benefits, please visit our website.
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