Eligibility Specialist
2 weeks ago
We are seeking a highly skilled Eligibility Specialist to join our team at Allianz Australia Services Pty Ltd. As an Eligibility Specialist, you will play a critical role in making initial liability decisions within our quality decision-making framework.
Key Responsibilities:
- Assessing the need for referrals and investigative tools to expedite information gathering
- Demonstrating strong customer service and time management skills
- Ensuring a positive service experience for our stakeholders and providing effective strategies for liability outcomes
- Accurate assessment, determination, and calculation of entitlements on accepted claims
About You:
- Experience in Personal Injury & Worker's Compensation
- Basic understanding of the WIRC Act 2013 and associated Worksafe policies and guidelines pertaining to initial entitlement determinations
- Strong customer service attributes incorporating excellent written and verbal communication skills
- Ability to meet deadlines
- Knowledge of Worksafe operating models and IT systems
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- Access to ongoing training and professional development
- A collaborative and inclusive team culture
About Allianz:
Allianz Australia Services Pty Ltd is a leading insurance and asset management company that values diversity and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
Adjustments and Support:
If you require any support or adjustments to participate equitably in our recruitment process, please do not hesitate to reach out to us.
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