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Eligibility Entitlement Specialist

2 months ago


Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

We are seeking a highly skilled Eligibility Entitlement Specialist to join our team at Gallagher Bassett. As a key member of our Eligibility Branch, you will provide senior technical advice and support to Eligibility Officers, engaging with various parties to ensure sustainable eligibility decisions.

Key Responsibilities
  • Provide cost-effective, professional, and customer-focused workers compensation claims management services.
  • Determine liability for complex claims within the designated timeframe.
  • Act as a technical reference point for team members, providing advice and mentoring to increase capability.
  • Collaborate with other claims departments to deliver well-informed decisions.
About You

We are looking for a Workers Compensation expert with:

  • A high level of technical expertise in workers compensation claims management.
  • Strong client and customer engagement and relationship building skills.
  • Knowledge of general business and administrative practices.
  • Excellent knowledge and application of the Accident Compensation Act.
  • High-level analytical skills, attention to detail, and critical thinking.
  • Coaching and mentoring skills and experience.
What We Offer

We offer a competitive salary, great teams, and exciting career opportunities, as well as a range of benefits, including:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave.
  • Novated Leasing opportunities.
  • Two paid volunteer days annually.
  • Health Insurance Discounts with our Group Insurance Plan.
  • Employee Stock Purchase Program.
  • Paid parental leave.

We value inclusion and diversity, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.