Eligibility Entitlement Specialist
2 months ago
We are seeking a highly skilled Eligibility Entitlement Specialist to join our team at Gallagher Bassett. As a key member of our Eligibility Branch, you will provide senior technical advice and support to Eligibility Officers, engaging with various parties to ensure sustainable eligibility decisions.
This is an exciting opportunity to utilize your problem-solving, investigative, and technical skills to drive continuous improvement and provide opportunities for growth and learning within the Eligibility team.
Key Responsibilities- Provide cost-effective, professional, and customer-focused workers compensation claims management services.
- Determine liability for complex claims within the designated timeframe.
- Act as a technical reference point for team members, providing advice and mentoring to increase capability and reach the right outcome for injured workers and employers.
- Collaborate with other claims departments to deliver sustainable and well-informed decisions.
We are looking for a workers compensation expert with:
- A high level of technical expertise in workers compensation claims management.
- Strong client and customer engagement and relationship building skills.
- Knowledge of general business and administrative practices.
- Excellent knowledge and application of the Accident Compensation Act.
- High-level analytical skills, attention to detail, and critical thinking.
- Coaching and mentoring skills and experience.
- Attractive remuneration packaging and flexible work arrangements.
- A collaborative working environment with a friendly, flexible, and supportive team.
- Paid parental leave scheme.
- Opportunities for ongoing education and development.
- Service and performance recognition awards.
- Employee Assistance Program for yourself and immediate family members.
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