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Eligibility Specialist

2 months ago


Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time
About the Role

We are seeking two Eligibility Specialists to join our Melbourne office, where you will play a critical role in making initial liability decisions within our quality decision-making framework.

Key Responsibilities
  • Assess claims and make informed decisions on entitlements
  • Develop and implement effective strategies for liability outcomes
  • Provide excellent customer service and time management skills
  • Collaborate with stakeholders to ensure a positive service experience
  • Accurately assess and determine entitlements on accepted claims
About You
  • Experience in Personal Injury & Worker's Compensation
  • Strong understanding of the WIRC Act 2013 and associated Worksafe policies and guidelines
  • Excellent customer service attributes and communication skills
  • Ability to meet deadlines and work in a fast-paced environment
  • Knowledge of Worksafe operating models and IT systems
What We Offer
  • A dynamic and supportive team environment
  • Opportunities for career growth and development
  • Access to over 10,000 on-demand learning resources and programs
  • Insurance products and discounts across a range of retail, tech, and travel brands
  • Initiatives to support your financial wellness
  • The opportunity to take part in our Employee Share Purchase Program
About Allianz

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all backgrounds are valued for their perspectives and talents.

We are committed to fostering an environment where everyone can thrive, grow, and contribute to our collective success.