Insurance Claims Manager

3 days ago


Sydney, New South Wales, Australia beBeeClaim Full time $120,000 - $150,000

Claims handlers play a pivotal role in the claims process, ensuring customer satisfaction and delivering high-quality outcomes.

Key Responsibilities
  • Manage a portfolio of claims from initial notification to successful resolution, adhering to regulatory compliance and client guidelines.
  • Analyse documentation and evidence to determine policy coverage, investigate potential fraudulent activity and provide expert advice on best course of action.
  • Collaborate with insurers to report and seek authority on claims exceeding delegated limits, ensuring seamless claim handling and minimising delays.
  • Advising clients on optimal claims strategies to achieve desired outcomes.
  • Proactively manage claims to deliver swift and effective resolutions for clients and their customers.
Requirements
  • Previous experience in insurance, claims or legal environments, specifically managing general liability and/or product claims.
  • A strong background in law or general insurance, particularly knowledge of key processes and procedures.
  • Excellent communication skills and ability to build rapport with clients and stakeholders.
  • Strong analytical, negotiation and strategic decision-making skills to drive results.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.

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