
Claims Manager
3 weeks ago
Join to apply for the Claims Manager role at Youi Insurance.
Provide leadership in managing runoff intermediated claims across Home, Landlord, and SME products to deliver optimal, compliant outcomes.
Key responsibilities- Lead and support a team to meet service and performance targets.
- Monitor and report on claims service delivery weekly.
- Ensure operational controls meet regulatory compliance.
- Build strong relationships with internal and external stakeholders, leveraging deep understanding of the role.
- Proactively manage risk and support continuous improvement.
- Follow all WHS policies, reporting hazards and ensuring a safe work environment.
- Promote a strong risk culture across the team and business.
Experience & Knowledge:
- Degree in business, insurance or a related field (preferred, not essential).
- 5+ years' experience leading teams in a complex service environment.
- Proven background in managing insurance claims.
- Skilled in leading remote, high-performing teams and managing performance.
- Strong conflict resolution and client management skills.
- Excellent knowledge of property claims legislation and regulations.
- Understanding of general insurance and broker environments.
- Awareness of industry trends and innovations in claims service.
- Commercial thinker with strong planning and problem-solving skills.
Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays. This role can be based at any three of our locations.
LocationsHead Quarters, Sippy Downs, Sunshine Coast: Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below
Fortitude Valley office: Conveniently located at the corner of James St and Ann St, our Fortitude Valley office is just a short walk from the train station and well-connected by bus. It's also near some of Brisbane's best restaurants, bars, and shops
Sydney office: Located in the heart of Sydney's CBD, our office offers multiple commuting options, including bus, and trains.
Why Youi?At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we're growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you're ready to make a difference, join us
- Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
- Wellbeing – Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
- Financial Perks – 15% insurance discount, retail deals, free footy tickets, and financial wellbeing & health insurance consults.
- Growth & Recognition – Career progression, paid study leave, and an award-winning reward & recognition program.
As a Circle Back Initiative member, we commit to respond to every application.
Referrals increase your chances of interviewing at Youi Insurance by 2x.
Get notified about new Claims Manager jobs in Sydney, New South Wales, Australia.
Seniority level- Mid-Senior level
- Full-time
- Finance and Sales
- Insurance
-
Motor Claims Administration
2 weeks ago
Sydney, New South Wales, Australia Advent Claims Australia PL Full timeAdvent Claims Australia is a trusted **Third Party Authority (TPA)** representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced **Motor Recovery / Settlements Specialist** to join our friendly, professional team in Sydney's CBD.**What We Offer**- Competitive...
-
Motor Claims Consultant
7 days ago
Sydney, New South Wales, Australia Advent Claims Australia PL Full time $537,777 - $8,914,163 per yearAbout UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia Canopius Full timeThe purpose of the Claims Manager is to act in accordance with, drive, and further the aims set out in the claims vision: "_to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market_", always demonstrating and upholding the Canopius claims values.**Claims...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia beBeeInsurance Full time $94,290 - $99,490Claims Management RoleThis is a critical position in the delivery of claims services to clients. You will manage a portfolio of general insurance claims, focusing on liability claims for Local Government clients.Main ResponsibilitiesEnd-to-end management of a mixed portfolio of Public Liability, Professional Indemnity and Property claims;Conduct thorough...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia beBeeClaims Full time $94,790 - $149,910Job TitleWe seek a candidate to join our claims team in the role of Claims Consultant. This is a hybrid role that requires working at least three days a week in an office environment.Key ResponsibilitiesManage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims;Conduct accurate reserving,...
-
Claims Manager
1 week ago
Sydney, New South Wales, Australia beBeeWarranty Full time $65,000 - $75,000Vehicle Warranty Claims AdministratorThe role of a Vehicle Warranty Claims Administrator is crucial in ensuring that all warranty claims are processed efficiently and accurately.As a key member of our team, you will be responsible for compiling and completing warranty claims in accordance with manufacturer guidelines and timelines.Additionally, you will...
-
Manager - Claims
2 weeks ago
Sydney, New South Wales, Australia Nsw Police Force Full time**Clerk Grade 9/10**:- **Ongoing Full-Time**:- **Parramatta based**:- **Salary starting from $125,693 + superannuation of 11.5% and annual leave loading****About us**The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia beBeeCareer Full time $90,000 - $120,000Job DescriptionAs a professional with experience in managing all stages of claims, you will be responsible for overseeing the entire claims process. This includes reviewing policies to determine the type and validity of cover, date of risk commencement, quantum of insured benefit, and claim eligibility.You will develop tailored management strategies for each...
-
Claims Manager
1 week ago
Sydney, New South Wales, Australia beBeeClaims Full time $80,000 - $120,000Job RoleThe Claims Executive plays a pivotal role in managing a diverse portfolio of strata and homeowner claims. This hybrid position requires in-office work, overseeing the entire claims process from initial assessment to settlement.This includes identifying suspicious or potentially fraudulent activity, collaborating with clients and insurers, and...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia Scentre Group (Owner of Westfield destinations in Aus and NZ) Full time $104,000 - $130,878 per yearYour opportunityAt Scentre Group, our Risk Management team partners with the business to anticipate and manage risks, ensuring the long-term sustainability of our operations.AsClaims Manager (12-month Parental Leave Cover), you'll step into a key role where your expertise directly shapes how we manage and respond to liability claims. You'll have the...