Customer Success Manager

3 weeks ago

Sydney, New South Wales, Australia Paypal Full time

About the Role

We are seeking a highly skilled Customer Success Manager to join our team at PayPal. As a key member of our Customer Success organization, you will play a pivotal role in driving business growth and customer satisfaction.

Key Responsibilities

  • Develop and execute strategic plans to drive customer growth and retention
  • Build and maintain strong relationships with key customers and stakeholders
  • Collaborate with cross-functional teams to identify and address customer needs
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
  • Identify and pursue new business opportunities to drive revenue growth

Requirements

  • 2-3 years of experience in a customer-facing role, preferably in a payments or financial services industry
  • Excellent communication, interpersonal, and problem-solving skills
  • Proven track record of driving business growth and customer satisfaction
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading payments company and make a real impact on the industry

How to Apply

If you are a motivated and results-driven individual with a passion for customer success, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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