Resolutions Liaison and Regulatory Professional

THE ROLEReporting to the Senior Intake and Resolution Officer, the Intake and Resolution Officer will receive written and verbal notifications and complaints about Victorian disability workers. The Intake and Resolution Officer will contribute to delivering end-to-end processes for receiving, assessing, conciliating/mediating and resolving complaints under...

Job Opportunity: Team LeaderWe are seeking an experienced leader to lead our dispute resolution team in Melbourne. You will be part of a diverse team making a positive impact on someone's life every day.You'll feel great satisfaction knowing your talent and hard work has a purpose. As part of our team, you will help ensure fair, timely, and effective...

Job OpportunityWe are seeking a dynamic and experienced Dispute Resolution Manager to lead our dispute resolution team within the Victorian Workers Compensation division.About the RoleLead and manage a team of dispute resolution professionals and administration assistants, providing supervision, coaching, and performance development.Oversee intake,...

Job OpportunityWe are seeking a highly skilled professional to handle and resolve customer and merchant disputes in a fair, transparent, and timely manner.Key ResponsibilitiesInvestigate, manage, and resolve escalated and complex customer and merchant disputes.Support the Customer Service team for escalated complaints.Prepare detailed, logical, and...

About the RoleThis part-time position is ideal for an experienced professional with a strong background in legal, regulatory, or dispute resolution work, particularly within consumer tribunals. You will act as our representative in escalated cases involving external bodies.">Although the operational legwork (collating case summaries, compiling evidence,...

**Role Overview**We are seeking a skilled Dispute Resolution Specialist to join our team.This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and resolving complex disputes.As a Dispute Resolution Specialist, you will be responsible for managing and resolving customer complaints in accordance with...

Regulatory Engagement SpecialistYour impact begins with this role.This key position involves close collaboration with our Regulatory Engagement function to drive outcomes that shape the business and support members. You'll join a high-performing team and work across the organisation to develop best practices in complex, regulated environments.The Regulatory...

Professional RolesWe are seeking highly skilled professionals to join our team as Triage and Resolution Officers.This is an exciting opportunity for experienced individuals to make a positive impact on the lives of many Australians.Key responsibilities include guiding and mentoring staff in the implementation, assessment, and monitoring of reportable...

Job OpportunityWe are seeking a professional to fill the role of Early Resolutions Manager. The successful candidate will be responsible for leading and coaching a team to manage complaints in accordance with regulatory requirements.Key Responsibilities:Monitor operational activities to ensure adherence to legislative and regulatory requirements.Analyse...

Senior Regulatory Engagement LeadThis role presents a unique opportunity to spearhead engagement with the Australian Prudential Regulation Authority (APRA) and ensure external regulatory relationships are supported by relevant subject matter expertise.You will be responsible for working on a broad range of diverse issues that are crucial to Australia's...