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Reservations Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeReservations Full time $55,000 - $85,000

Our team is seeking a highly skilled and motivated Reservations Specialist to join our Central Reservations Team on a full-time basis.

Job Overview

The successful candidate will be responsible for managing bookings, providing exceptional customer service, and ensuring every guest feels welcomed before they even walk through the door.

We're looking for an individual who is passionate about hospitality, has excellent organisational and communication skills, and is comfortable working in a fast-paced environment.

Key Responsibilities
  • Manage bookings and reservations for our venues
  • Provide exceptional customer service via phone, email, and in-person
  • Work collaboratively with our marketing team to promote new initiatives and activations
  • Utilise our reservation system, SevenRooms, to ensure seamless booking processes
Requirements
  • Experience in customer service and reservation systems; experience with SevenRooms is advantageous
  • Passionate about hospitality and creating lasting memories
  • Excellent organisational and communication skills with strong attention to detail and the ability to multitask
  • Adaptable, proactive and comfortable in busy environments
Benefits
  • Competitive salary and benefits package
  • Career progression opportunities within our group
  • Fun social and work events
  • Great discounts across all our venues

If you're a driven and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.