Management Coordinator

3 weeks ago

Melbourne, Victoria, Australia Michael Page Full time
About Our Client

Michael Page is a leading global provider of professional recruitment services. We help businesses find the talent they need to succeed, and we work with job seekers to help them find their dream role.

Job Overview

We are currently seeking an experienced Administrator to join our team. As an Administrator, you will play a crucial role in supporting our clients' sales teams and ensuring smooth administrative operations.

Responsibilities:
  • Administration Support:
    • Manage customer orders using Oracle (POs, receipting, invoicing).
    • Update order status and explore alternatives as needed.
    • Coordinate with ports, customers, transport, and factories for fulfillment.
    • Handle sales calls, faxes, and emails professionally.
    • Resolve customer inquiries and follow up until resolved.
    • Oversee credit requests and coordinate with suppliers and Finance.
    • Prepare Dealer quotations and manage correspondence.
    • Support sales administrators during peak times or absences.
    • Collaborate with sales managers on stock levels and deliveries.
    • Ensure database accuracy and update product catalogues.
    • Support promotional activities and office operations.
    • Coordinate with ports, customs, and regulatory bodies.
    • Work with offshore support to streamline local activities.
  • Warranty Support:
    • Process warranty calls, faxes, and emails professionally.
    • Resolve customer queries and manage warranty documentation.
    • Ensure accurate recording of warranty jobs.
    • Track and analyse customer satisfaction and warranty data.
Requirements
  • Experience: At least 1 year of experience in administrative or sales support, preferably in a manufacturing industry.
  • Skills: Proficiency in Oracle or similar ERP systems desired. Strong organisational and multitasking skills required. Excellent communication skills essential.
  • Education: High school diploma or equivalent required.
What's on Offer
  • A competitive salary of £40,000 - £55,000 per annum.
  • Opportunities for training and further development.
  • A supportive team culture and a long-term opportunity to grow within the business.

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