Customer Service Representative

4 weeks ago


Dandenong, Victoria, Australia Credit Union Australia Full time
About the Role

At Credit Union Australia, we're committed to delivering exceptional customer experiences. As a Personal Banker, you'll play a pivotal role in supporting our purpose by providing support and serving the local community as the first point of contact for our customers and their retail banking needs.

This sales role involves more than just processing transactions and inquiries. You'll be challenging yourself daily to generate leads and opportunities, deliver sales and lending results, and help our customers meet their financial goals through our great value savings, insurance, and personal lending products.

To succeed in this permanent full-time role, you'll need to demonstrate your ability to:

-Learn new things, such as new products, services, and ways of working
-Challenge yourself to go above and beyond with each customer conversation
-Meet new people and build connections in your local community
-Help solve problems for customers by matching products and solutions to their needs
-Get results that help our customers achieve their financial and lifestyle goals
-Protect customers through strict adherence and compliance to policies and regulations

Reward and Benefits

We're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging, are valued, connected, and respected. We invest in our team with awesome incentive programs, training, and career development opportunities. You'll also enjoy a range of perks and benefits, including discounts on financial and insurance products, options for health and wellness, unique leave arrangements, and more.

We recognize and reward our employees through our Employee Appreciation Day, Values Awards, and eCards for both teams and individuals who live our values. You'll also have the opportunity to join Employee Groups that support you to be your true self every day.

Want to learn more about what we offer? Head over to our careers site to find out, and if you like what you see, why not apply online below and join us

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