Customer Service Representative

4 weeks ago


Dandenong, Victoria, Australia Sika Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and support to customers.
  • Process orders and manage customer accounts.
  • Liaise with internal teams to resolve customer issues.
  • Continuously improve customer service processes and procedures.

Requirements

  • Previous experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

What We Offer

  • A competitive salary package.
  • A supportive and dynamic work environment.
  • Opportunities for career growth and development.

We thank you for your interest in this role. Only shortlisted candidates will be contacted.



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